What are the responsibilities and job description for the Business Office Manager position at Eden Senior Care?
Eden Senior Care, founded in 2016, is a growing Healthcare Management company focused on managing and operating Skilled Nursing, Rehabilitation, and Assisted Living communities in Minnesota, Ohio, and Wisconsin. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden Senior Care promotes and encourages the success of each of its employees and values the individual experience of its guests and their families.
Edenbrook Fond Du Lac, a Skilled Nursing facility within the Eden Senior Care Network, is seeking a Business Office Manager.
Position: Business Office Manager
As the Business Office Manager, you will enact the overall Business Office activities as directed by the Administrator to ensure the proper administrative procedures are maintained (in accordance with current applicable federal, state, and local standards, guidelines, and regulations).
The ideal candidate will have previous BOM experience or 2-3 years experience in bookkeeping, finance, accounts receivable, or retail banking, as well as a strong team player, able to communicate in a firm and professional manner and be driven to succeed.
Business Office Functions
Edenbrook Fond Du Lac, a Skilled Nursing facility within the Eden Senior Care Network, is seeking a Business Office Manager.
Position: Business Office Manager
As the Business Office Manager, you will enact the overall Business Office activities as directed by the Administrator to ensure the proper administrative procedures are maintained (in accordance with current applicable federal, state, and local standards, guidelines, and regulations).
The ideal candidate will have previous BOM experience or 2-3 years experience in bookkeeping, finance, accounts receivable, or retail banking, as well as a strong team player, able to communicate in a firm and professional manner and be driven to succeed.
Business Office Functions
- Maintains basic knowledge of computer software and internet applications.
- Maintain resident and business office files.
- Assists in answering resident billing issues. Also maintains the ancillary charge worksheet on a weekly basis.
- Ensures that move-in deposits and rents are deposited in a timely manner.
- Sends monthly delinquent notices and follows collection guidelines.
- Process resident lease renewal letters.
- Ensures that accounts payable procedures are processed timely and accurately.
- Ensures that all proprietary, financial, and resident information is kept confidential.
- Monitors and records petty cash disbursements and reconciles to replenish.
- Respect and maintain confidentiality of the office, its records, and restricted information.
- Run Action Summary in PCC to capture any admission/discharges/and any other changes. Save Summary in Month End Folder under Bus office after highlighting/and signing off on.
- Update running Rent Roll to reflect any changes.
- New Admissions- Work with the Admission Director to ensure the contract is signed and the correct rate is entered; complete each AR tab in PCC.
- New MCO Admission-ensure there is a copy of the authorization from Managed Medicaid; enter all authorization information in PCC. Upload a copy of the authorization in PCC with a beginning and end date noted in AR Bill setup.
- Clear AR Dashboard.
- Clear voicemails and return all phone calls. Document in PCC customer service calls and follow-up action to be taken.
- Make a deposit for any amount received over $500. Update your Cash Tracker, located in the Business Office Folder on shared point, with the PCC Batch you are entering, and save copies of the deposit labeled per Eden policy.
- Review the Aging report and track payments not received. Private payments not received by the 5th of the month require an initial collection call, document call, and information gathered in PCC. Inform LNHA immediately of all late payments.
- Meet weekly for review of unpaid balances and missing authorizations. Develop a plan for the collection of balances. Balances not paid within 30 days must be reported to the Regional Director of AL Operations and Director of Revenue.
- Meet monthly to confirm the correct Level of Care charges and any changes to POA contact information. This can be completed utilizing PCC’s rent roll and resident profile information.
- Review Managed Medicaid authorizations expiring in the next 30 days; collaborate with the Wellness Director to obtain a new authorization.
- Ensure a verification sheet, signed by LNHA, is maintained in the trust petty cash box. Ensure the cash reconciles with the amount indicated in PCC. In addition, keep trust balanced in PCC throughout the month.
- Work with the AR Team to prepare the community for close.
- Complete the Managed Medicaid Billing; follow up to ensure all claims are paid. Billing occurs on the 1st business day of the month.
- Prepare and mail private pay statements between the 24th and 27th of each month. Verify that statements are sent to the correct POA, family member, or directly to the resident.
- Great team environment
- Supportive leadership staff
- Competitive Wages
