What are the responsibilities and job description for the Conversational AI Technical Lead || Local to Charlotte NC and St Louis MO position at Edge Global?
Hope you are doing well,
Please find the below job description and let me know your interest.
Role : Conversational AI Technical Lead
Location : Onsite Charlotte NC Alternative option St Louis MO
Duration : 12 months
Job description :
Minimum 3 years relevant technical work experience, at least developing and implementing Conversational AI
Knowledge on KORE AI is plus but will explore other options
Recent experience with Conversational AI projects and KoreAI (optional).
Collaborate with cross-functional teams to design, develop, and deploy conversational AI applications using Kore AI, across IVR, chat, and voice platforms.
Intent identification and LLM development
Strong expertise in developing conversational AI applications (chatbots, IVR systems, virtual assistants).
Proficiency in integrating AI solutions with RESTful APIs and external services.
Knowledge of web services, data retrieval, and integrations.
Hands-on experience with conversational AI platforms, frameworks, and tools.
Build and refine chatbots, virtual assistants, and IVR systems that provide intuitive and effective user interactions.
Work with Generative AI models and fine-tune LLM-based conversations for high-quality, context-aware interactions.
Develop and optimize natural language understanding (NLU) and processing (NLP) models to improve accuracy and user intent identification.
Thanks & Regards
Salman
