What are the responsibilities and job description for the Business Analyst III position at EDI Staffing?
Vendor Management :
o Develop and maintain strong relationships with key IT vendors, including strategic suppliers, cloud providers, and software vendors.
o Conduct regular business reviews with vendors to assess performance against contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs).
o Proactively identify and mitigate potential risks associated with vendor performance and service delivery.
o Collaborate with internal stakeholders (e.g., IT Operations, Procurement, Legal) to ensure vendor contracts are aligned with business needs and comply with company policies.
o Monitor industry trends and vendor innovations to identify potential opportunities for improvement and cost optimization.
Vendor Performance Management :
o Develop and implement key performance indicators (KPIs) to track and measure vendor performance.
o Conduct regular performance reviews and provide feedback to vendors on their performance.
o Work with vendors to develop and implement corrective action plans to address performance gaps.
o Escalate critical vendor performance issues to management as needed.
Vendor Risk Management :
o Conduct due diligence on prospective vendors, including financial stability, security posture, and compliance with relevant regulations.
o Identify and assess potential risks associated with vendor relationships, such as security breaches, service disruptions, and financial instability.
o Develop and implement mitigation strategies to minimize vendor risk.
Communication & Collaboration :
o Effectively communicate with internal stakeholders and vendors, providing timely updates and resolving issues.
o Build and maintain strong relationships with internal stakeholders, including IT operations, procurement, legal, and finance.
o Collaborate with cross-functional teams to ensure successful vendor onboarding and integration.
Skills :
- Vendor Relationship Management
- Contract Negotiation
- Vendor Performance Management
- Risk Management
- Communication & Collaboration
- Problem-Solving
- Analytical Skills
- Negotiation Skills
- Project Management (Optional)
