What are the responsibilities and job description for the Business Analyst III position at Mindteck?
Bachelor's degree in Business Administration, Information Technology, or a related field preferred and a mandatory 5-7 years of Vendor Management experience with strong understanding of contractual language & terms
Vendor Management
Mindteck is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law.
Vendor Management
- Develop and maintain strong relationships with key IT vendors, including strategic suppliers, cloud providers, and software vendors.
- Conduct regular business reviews with vendors to assess performance against contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs).
- Proactively identify and mitigate potential risks associated with vendor performance and service delivery.
- Collaborate with internal stakeholders (e.g., IT Operations, Procurement, Legal) to ensure vendor contracts are aligned with business needs and comply with company policies.
- Monitor industry trends and vendor innovations to identify potential opportunities for improvement and cost optimization.
- Develop and implement key performance indicators (KPIs) to track and measure vendor performance.
- Conduct regular performance reviews and provide feedback to vendors on their performance.
- Work with vendors to develop and implement corrective action plans to address performance gaps.
- Escalate critical vendor performance issues to management as needed.
- Conduct due diligence on prospective vendors, including financial stability, security posture, and compliance with relevant regulations.
- Identify and assess potential risks associated with vendor relationships, such as security breaches, service disruptions, and financial instability.
- Develop and implement mitigation strategies to minimize vendor risk.
- Effectively communicate with internal stakeholders and vendors, providing timely updates and resolving issues.
- Build and maintain strong relationships with internal stakeholders, including IT operations, procurement, legal, and finance.
- Collaborate with cross-functional teams to ensure successful vendor onboarding and integration.
- Vendor Relationship Management
- Contract Negotiation
- Vendor Performance Management
- Risk Management
- Communication & Collaboration
- Problem-Solving
- Analytical Skills
- Negotiation Skills
- Project Management (Optional)
Mindteck is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law.
