Program Manager, Regional Hub for Immigrant Families

Job Overview
The Program Manager will oversee the administration and operation of the Regional Network Hub, serving as a key liaison between local organizations, the Immigrant Legal Resource Center (ILRC), and the California Department of Social Services (CDSS). The role requires strong leadership, strategic planning, and coordination skills to ensure efficient service delivery and collaboration across multiple stakeholders.

The Program Manager ensures effective coordination of the Regional Network Hub, overseeing service delivery, partnerships, and compliance. This role manages staff, facilitates community collaboration, and advances legal access and education for immigrant families.

Duties/Responsibilities

• Program Oversight – Manage the daily operations and overall administration of the Regional Network Hub, ensuring the effective execution of services and strategic goals.
• Stakeholder Coordination – Serve as the primary liaison between ILRC, CDSS, and community partners, fostering collaboration and ensuring alignment with state and regional objectives.
• Service Delivery Strategy – Develop and implement effective strategies to provide legal referrals, rapid response coordination, and community support services tailored to immigrant families.
• Staff Supervision – Oversee and provide guidance to Community Educators and Immigration Attorneys, ensuring staff are equipped to meet program objectives and community needs.
• Network Convenings – Organize and facilitate bi-monthly meetings with partner organizations to strengthen regional collaboration, share best practices, and address emerging challenges.
• Grant Compliance – Ensure adherence to grant requirements, maintain accurate documentation, and oversee budget management to align with funding guidelines and reporting obligations.
• Program Evaluation – Monitor and assess program effectiveness by tracking service delivery metrics, community impact, and key performance indicators to inform improvements.
• Community Outreach – Lead Know Your Rights education initiatives, public awareness campaigns, and engagement efforts to ensure immigrant communities have access to critical information.
• Partnership Development – Establish and strengthen relationships with legal service providers, schools, health clinics, and other institutions to expand available resources and services.
• Resource Distribution – Oversee the development and dissemination of accessible legal information through printed materials, digital platforms, and in-person events.
• Needs Assessment – Identify gaps in services and collaborate with stakeholders to develop and implement solutions that address the evolving needs of immigrant communities.
• Rapid Response Support – Coordinate efforts to respond to immigration enforcement actions, deportation risks, and other legal emergencies by working closely with community partners.
• Data Management – Maintain organized records, case tracking systems, and service documentation to ensure accurate reporting and compliance with funding requirements.
• Funding & Resource Development – Identify and pursue opportunities to secure additional funding, grants, and resources to sustain and expand program initiatives.
• Representation & Advocacy – Represent the organization at regional and statewide meetings, conferences, and advocacy events to promote policy changes and elevate community needs. This role will work collectively with other employees and staff to cultivate a service environment that supports and advocates for people from all backgrounds, including people facing systemic discrimination or oppression such as immigrants regardless of national origin, the LGBTQIA community, minorities, disabled persons, victims of hate/crime, etc.

Knowledge, SKills, & Abilities

• Leadership & Program Management: 3–5 years of experience overseeing programs, community outreach, or nonprofit administration.
• Immigration & Advocacy Knowledge: Understanding of immigration policies, legal services, and community advocacy efforts.
• Partnership & Collaboration: Ability to build and maintain relationships with government agencies, nonprofits, and community organizations.
• Communication & Language Skills: Strong verbal and written communication; bilingual (English/Spanish or other relevant languages) preferred.
• Education & Experience: Educational background in Public Administration, Public Health, Social Work, Nonprofit Management, or a related field (Master’s preferred or equivalent experience).
• Technical & Analytical Skills: Experience managing budgets, grants, compliance reporting, and proficiency in Microsoft Office and project management tools.
• Knowledge, SKills, & Exeericen

Job Types: Full-time, Permanent

Pay: $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $90,000