Coastal Compass Center Navigator

Under the direction of E2E Partners, the Center Lead serves as the lead of Coastal Compass, coordinates and supports the Coastal Compass Mobile Center activities, and provides oversight for reengagement programs.

Responsibilities and Duties

· Strive to bring together people, information, and resources to increase educational and job attainment in the Coastal Bend· Ensure compliance with safety standards, organizational policies, and general procedures

· Assist in developing and implementing strategies to increase outcomes related to the number of customers served (both in-person and remotely) as well as the number of individuals reached via community outreach activities (i.e., follow-up program, referral program, CCMC)

· Ensure that the Center is open during hours of operation and that all events/activities (both inside and outside the Center) are staffed

· Train and support Coastal Compass staff and partners as appropriate to ensure Center operations are efficient and effective and that client's needs are met in a positive, respectful manner

· Work with the Center Director to keep itemized inventory documentation and ensure that all equipment, technology, and furniture assets are secured and maintained appropriately

· Work to provide relevant content for the Coastal Compass monthly newsletter

· Assist in the coordination and execution of workshops, activities, and major events such as, but not limited to, FAFSA Frenzy, Let’s en-Roll, and the Youth Summer Jobs Fair

· Implement strategies to engage and serve out-of-school youth, foster youth, parents, and community members

· Obtain and report data accurately

· Establish positive and trusting relationships with customers

· Other Duties, as assigned.

Required Job Knowledge, Skills, Abilities

· Excellent customer service skills

· Excellent written and verbal communication skills

· Computer application skills, including Word, Excel, and data management systems

· Efficient, detail-oriented, self-starter with the ability to meet deadlines

· Knowledge of supervisory practices and principles

· Skilled in coordinating and prioritizing the work and activities of others

· Ability to work collaboratively with others

· Ability to work independently or as a team member depending on the situation

· Ability to problem solve

· Ability to work Saturdays and evenings, as needed

Minimum Qualifications

· Bachelor’s Degree from an accredited institution in Business, Public Administration, Management, or related field AND one (1) year of non-profit or program support experience

· Associate degree from an accredited institution in Business, Public Administration, Management, or related field AND three (3) years of non-profit or program support experience

· Experience in the development and administration of programs supporting opportunity youth and economically disadvantaged population groups

· Experience in the development and administration of programs that connect learners to institutions of higher education and workforce training

· Proficient with Microsoft Office applications and CRM databases

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person

Salary : $17 - $18