Instructional/Technical Writer

Understand the entire lifecycle of training/documentation, from analyzing needs to creating content to delivery

and evaluation



Ability to write across multiple modalities in learning/training and development - includes, but not limited

too, live classes [ILT and vILT], online content [elearning/SGT, video], knowledge, etc.

Understand latest release of tools, apps, and relevant information to be able to effectively create, and deliver

content; additional ability be able answer questions around content

Develop content on, and for, macOS, iOS, and iPad; and, use a variety of tools to create content, such as but

not limited to editing software, LMS/CMS, content creation tools/software



Create training materials designed for in-person and distance-learning/self paced, including, but not



limited to, in person and remote audience[Instructor Led Content], web-based content such as



instructional/informational videos and interactive self-guided format courses; including but not limited to



pre-production, production, and post-production

Develop, deliver, review and create content on, but not limited to, various proprietary and 3rd-party

applications, across varying modalities as mentioned above.

Deliver thoughtfully designed work which maximizes ease of use across a variety of audiences while

remaining true to Apple's history of clean, aesthetically pleasing interfaces and materials

Provide regular communications, including, but not limited to updates in meetings, and via online

communication tools, with various stakeholders, leadership, and people across Apple and vendors as needed

Use and knowledge of, but not limited too, Storyline, Final Cut, Screen Flow, Adobe Captivate 2022,

Camtasia or other Online Content Tools used for direction and implementation of project work for testing and

production. Vendor to provide software chosen for Apple project work. All Apple security and compliance rules

will be followed.



Collaborate with content developers across modalities to make consistent and cohesive training



Support the global training team by assisting with training material reviews, asset management, and



offerings



various regional projects







Skill Sets



Adult Learning Theory



Technical Writing



Communication Skills



Written Communication



Attention to Detail



Learning & Development



Content Writer



Instructional Writing

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