What are the responsibilities and job description for the SaaS Platform Administrator position at Elegant Enterprise- Wide Solutions Inc?
The primary responsibility of the ServiceNow Administrator is for the daytoday administration configuration and ongoing maintenance of the ServiceNow platform.
This will include supporting processes like Incident Problem Change CMDB Discovery Asset Service Catalog Knowledge Service Portal Performance Analytics and other service modules.
In addition to support functions the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering configuration integration and testing.
The Administrator partners with users to create / modify process workflows reporting and dashboards in addition to developing knowledge technical and process documentation.
The Administrator stays abreast of new features and functionality playing a key role in driving continual improvement.
The consultant must have 5 years of hands on experience administering ServiceNow have excellent problem solving skills and strong written and verbal communication skills.
Experience Level : 5 Years
Environment : Microsoft 365 Services PowerBI PowerApps Salesforce ServiceNow Agile
Key Skills
Hadoop,Microsoft Windows Server,Windows,Apache,Linux,SAN,Shell Scripting,System Administration,Administrative Experience,Scripting,Oracle,Troubleshooting
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