What are the responsibilities and job description for the Membership Sales Associate / Customer Service position at Elements Massage?
Overview
If you’re looking for a membership sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
Looking for PT Team Members, all shifts but preferably evenings and weekends!
Membership Sales Associates enjoy the following perks:
- Pay $10 - $13 per hour depending on experience
- Bonuses based on monthly conversion numbers
- 401K & Financial Coaching access
- A complimentary monthly massage at the studio
- Our team members will earn commission for wellness plan sales and have opportunities to earn up to $250 in additional bonuses.
Here's what we are looking for:
- Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
- The right candidate can turn every incident of client criticism to a story of great customer service.
Qualifications:
- Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
- Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
- Driven to create the best work environment for their team members and the best experiences for the client.
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® design are registered trademarks owned by ETM.Salary : $10 - $13
