What are the responsibilities and job description for the Receptionist/Office Assistant position at Elevate Health?
We are a total health/wellness and pain management facility located in the heart of Hyde Park / South Tampa looking to add a friendly and dedicated receptionist to our team. The ideal candidate will be the first point of contact for our patients, visitors, and staff, ensuring a welcoming and efficient front office environment. This role requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced setting.
Key Responsibilities
- Greet and Welcome Visitors: Warmly welcome clients, visitors, and staff, ensuring they sign in and are directed to the appropriate person or department.
- Answer and Direct Phone Calls: Handle incoming calls promptly and courteously, directing them to the appropriate personnel or department.
- Manage Appointments: Schedule and confirm appointments for all services and doctors
- Administrative Support: Provide general administrative and clerical support, including mailing, scanning, faxing, and copying.
- Maintain Reception Area: Keep the reception area tidy and presentable, with all necessary materials (e.g., brochures, forms).
- Handle Inquiries: Respond to general inquiries in-person, by phone, and via email, providing accurate information and directing specific queries to the appropriate staff members.
- Assist with Special Projects: Support various administrative projects and tasks as assigned by the Office Manager or other senior staff.
Qualifications
- Education: High school diploma or equivalent.
- Experience: Previous experience as a receptionist or in a customer service role is preferred
Skills
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to handle sensitive and confidential information with discretion.
- Friendly and approachable personality.
Job Type: Full-time
Pay: From $50,000.00 per year
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Tampa, FL 33606 (Required)
Ability to Relocate:
- Tampa, FL 33606: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000
