What are the responsibilities and job description for the Service Advisor - Harley-Davidson dealership position at Elk River Harley-Davidson?
Elk River Harley-Davidson is looking for a highly motivated and experienced Service Advisor.
Commitments:
- Treat all employees and customers fairly, courteously, and with dignity.
- Model superior customer service behavior for all interactions with customers and employees.
- Be prompt and available for flexible scheduling.
- Maintain up to date technical qualification (PHD and others) by completing all training programs assigned by the Service Manager.
Qualifications & Job Requirements:
- Outgoing, friendly personality and superior communication & customer service skills.
- Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- Experience with Point-of-Sale and Parts & Service management computer software or the ability to quickly learn due to general knowledge & experience with computers.
- Occasionally asked to work extra hours during peak season or as fill in on an as needed basis.
- Current, Motorcycle license, as vehicle test rides will be required.
- Tuesday through Saturday Work Schedule
Physical Demands:
- Exposure to temporary elevated noise levels in the work environment is probable.
- Occasionally required to bend, stoop, crouch, reach, and handle tools.
- Occasionally requires the ability to lift 40 pounds of material.
- Occasionally requires the ability to balance and push an 700 lb. motorcycle.
Working Conditions:
- Frequently works near moving mechanical parts.
- Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally, exposed to exhaust fumes or airborne other particles. Compensation
- Industry leading compensation based on performance
- Benefits & Employee Discount
Please submit your resume and cover letter of why you would be a good fit for the job.
Please do not contact the dealership directly.
Job Type: Full-time
Pay: $45,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Why do you feel you would be a good fit for this role?
Experience:
- Service Advisor: 1 year (Preferred)
License/Certification:
- Motorcycle License (Preferred)
Ability to Relocate:
- Elk River, MN 55330: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $75,000
