What are the responsibilities and job description for the Jewelry Associate position at Ellsworth Jewelers?
About Us:
We have been in business for over 10 years and are proud to be “Where Downeast Maine Gets Engaged.” Ellsworth Jewelers is a family-owned and operated jewelry store, committed to serving our customers with a quality experience and jewelry that will be treasured for generations. From once-in-a-lifetime moments to everyday “I love you,” the team at Ellsworth Jewelers is honored to help you create sparkling, unforgettable memories.
We are looking for a responsible, results-driven, and highly motivated sales professional with a proven track record of building long-lasting, personal relationships with clients. If you are hard-wired to deliver an extraordinary shopping experience and far exceed our customer’s highest expectations every single day, we want to talk to you.
Responsibilities
- Develop authentic relationships with customers by assessing their needs, making personalized product recommendations, and creating a memorable experience
- Cultivate an in-depth knowledge of products and provide product knowledge, features, and benefits to all customers when presenting merchandise
- Connect with existing and potential customers and maintain customer information utilizing company-supported technology
- Inspect and clean customers' jewelry and consult on repairs for jewelry
- Understand and utilize policies and procedures to be proficient in handling customer transactions and solving customer service issues appropriately.
- Perform store set up and closing operations, including opening and closing office area and moving jewelry to and from store safe and display areas.
- Perform basic store maintenance, merchandising, and other required activities to keep the store clean, safe, and inviting.
Requirements
- Strong interpersonal and communication skills, customer service experience, proven record of meeting and exceeding sales goals, demonstrated integrity and professionalism, well organized with an eye for detail, and a professional demeanor and appearance are required.
- Retail jewelry or luxury brand consultative sales experience is required.
- Proven track record of exceeding sales targets and building strong customer relationships.
- Gemological Institute of America (GIA) or American Gem Society (AGS) credentials preferred
- Credit and background checks are required
Store Hours:
- Sun - Tues: Closed
- Wed - Fri: 9:30 am - 4:00 pm
- Sat: 9:30 am - 2:00 pm
Job Types: Full-time, Part-time
Pay: $30,000.00 - $35,000.00 per year
Expected hours: 30 – 32 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
Ability to Relocate:
- Ellsworth, ME 04605: Relocate before starting work (Required)
Work Location: In person
Salary : $30,000 - $35,000