Case Manager (QIDP)

POSITION SUMMARY: The Case Manager (Qualified Intellectual Disabilities Professional (QIDP)) develops and implements the Individual Program Plan (IPP) in accordance with applicable state and federal regulations. The QIDP integrates, coordinates, and monitors the individuals' IPP and provides training of staff in collaboration with the clinical, medical, and operational personnel and provides oversight for the progress of individuals on their goals and the general implementation of the IPP.

DUTIES AND RESPONSIBILITIES:

• The Case Manager(QIDP) advocates for the individual through program development and collaboration with all service providers, ensuring that there is consistency among all services received, and any discrepancies or conflicts between programmatic, medical, dietary, social, and vocational aspects of the individual's assessment and program are resolved
• Lead the Interdisciplinary Team (IDT) meetings and participate as a member of the IDT to ensure appropriate, aggressive, and consistent Active Treatment for individual residents in the Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID)
• Ensure follow up to IDT meeting recommendations for services, equipment, or programs through activities including but not limited to outpatient therapy sessions, community integration, recreational activities, and everyday living tasks.
• Use and update the electronic health record as needed to keep the information in the record current for assigned individuals supported
• In accordance with established regulatory and Elwyn policy and protocol, assist the Director of Admissions with the admissions process by establishing the initial plan and initiating the individual's orientation to their new program, and coordinate discharge planning with individual's team at time of discharge to ensure smooth transition out of the program
• For new admissions, implement the Admission Support Plan, by assisting individual in adjusting to new living arrangement, providing baseline information on activities of daily living for the completion of the skills assessment, and creating the initial IPP with the team within thirty (30) days of admission and annually thereafter
• Observe staff implementation of identified goals with the individuals, review data and progress, and revise IPPs based on individual need and progress
• Ensure all team members have the correct, up-to-date information regarding the individual's needs and program changes to prepare staff to speak with family, day services, or supports coordination organizations when needed
• Maintain a safe, healthy, and stimulating environment and ensure quality of clothing to meet life needs, quality life choices and social and recreational opportunities
• Coordinate all services being received by the individual, including but not limited to out patient therapy sessions, community integration, recreational activities, and everyday living tasks to manage psycho-social aspects of daily life
• Monitor and provide ongoing quality improvement functions as part of Adult IDD Services' Continuous Quality Improvement activities such as record auditing, data auditing, active treatment auditing, etc.
• In conjunction with Program Supervisor, organize and maintain individual record books
• Provide staff with in-service training on a proactive and consistent basis including hands on training as needed
• Maintain and exceed, when possible, ICF/IID federal standards in programming for annual review
• Implement all procedures regarding individual's budgets including but not limited to oversight of monthly finance reports and oversight of individual's spending money in collaboration with the Finance Coordinator and Benefits Coordinator
• Assist with the coordination of and attend regular nursing meetings and clinical rounds to ensure compliance with regulatory requirements for medical appointments
• Assist with operational responsibilities as needed to include petty cash submission of receipts and any necessary forms
• Maintain effective communication between management, staff, families, and day program for the benefit of individuals supported
• Actively carry out building safety routines and find ways to teach individuals supported of same, take the initiative to correct safety hazards such as appropriate use of Personal Protective Equipment (PPE), sanitation and hygiene, and/or report hazards to appropriate supervisory personnel
• Actively participate, taking leadership role when assigned, in meetings and in-services, clinical rounds, quality improvement activities, and any training
• Attend training and in-service as scheduled
• Complete incident reports per Elwyn policy including but not limited to the review of the incident and necessary follow-up
• Perform cardiopulmonary resuscitation (CPR) and crisis intervention using agency-trained protocols

IMMEDIATE SUPERVISOR: Director of Case Management

DIRECT REPORTS: None

CONTACTS: Elwyn staff and individuals, family members, funding source representatives, visitors, medical personnel, and community members

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• Meets or exceeds the following education and experience levels
• One (1) year of experience working directly with persons with intellectual disabilities or other developmental disabilities AND
• Possesses a bachelor's degree in a Human Services field
• Ability to work independently
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Demonstrated ability to work effectively as part of a team and to lead teams
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated basic experience with Microsoft Office applications, including Word, Excel, and Outlook; PowerPoint
• Experience using/knowledge of Electronic Health Record (EHR) preferred
• Must be able to perform CPR, lifting and transferring, and crisis intervention techniques using agency-trained protocols
• Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not intended to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.