What are the responsibilities and job description for the Catering Sales Manager (Dual Property) position at Embassy Suites by Hilton Newark Wilmington South?
Join the team at the Embassy Suites & Homewood Suites by Hilton Newark Wilmington South as our Dual Property Catering Sales Manager. The Dual Property Catering Sales Manager is responsible for the attainment of assigned catering / banquet goals tied to the overall performance of the hotel.
- Prior catering sales experience.
- Hotel experience preferred by not required.
- Experience using software and technology.
- Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
- Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT), and / or Groups, as applicable by property.
- Ensure that the Daily Event List, Banquet Event Order / Guarantee Sheet, and Ten Day Event Schedule are generated on a timely basis and ensure accuracy.
- Monitor and evaluate trends within your market segment.
- Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and / or Groups, as applicable by property.
- Able to produce a weekly sales call schedule that addresses timely follow-up of all tentative business, maintenance of existing accounts, and development of new business, and priorities; along with duties assigned by the DOSM, General Manager, and / or company personnel.
- Complete all departmental reports and systems on a timely basis.
- Present ideas, expectations, and information in a concise, well-organized fashion.
- Make appropriate sales calls that meet or exceed company standards and that ensure appropriate business levels are maintained.
- Negotiate contracts, ensuring the best interests of the property while maintaining customer goodwill.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Adheres to hotel / brand-established regulations, company standards, sales standards, and sales metrics related.
- Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
- Maintain strong visibility in local community and industry organizations, as applicable.
- May assist in implementing and / or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
Salary : $55,000 - $65,000