What are the responsibilities and job description for the Hotel Manager position at Embassy Suites?
Overview
We are seeking a dedicated and experienced Hotel Front Desk Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. As a Hotel Manager, you will be responsible for managing front desk staff, ensuring guest satisfaction, and optimizing hotel performance through effective revenue management and budgeting strategies.
Duties
- Oversee daily hotel operations, ensuring high standards of hospitality and guest services.
- Manage staff recruitment, training, and performance evaluations to maintain a motivated team.
- Implement revenue management strategies to maximize occupancy and profitability.
- Monitor financial performance, including budgeting and forecasting, to achieve financial targets.
- Coordinate with various departments to ensure seamless operations and exceptional guest experiences.
- Handle guest complaints and feedback professionally to enhance satisfaction levels.
- Conduct night audits to ensure accurate financial reporting and compliance with hotel policies.
- Maintain knowledge of industry trends and competitor activities to stay ahead in the market.
- Foster a welcoming environment by promoting multilingual services for diverse guests.
Qualifications
- Proven experience in hospitality management or hotel management roles is essential.
- Strong understanding of revenue management principles and budgeting processes.
- Excellent guest service skills with a focus on creating memorable experiences.
- Ability to lead, motivate, and develop a diverse team effectively.
- Familiarity with night audit procedures is preferred.
- Multilingual abilities are a plus, enhancing communication with international guests.
- Strong organizational skills with attention to detail in all aspects of hotel operations.
- Ability to work flexible hours, including evenings and weekends as needed.
Join our team as a Front Desk Hotel Manager where you can make a significant impact on our guests' experiences while leading a dedicated team in an exciting hospitality environment!
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Ability to Commute:
- Olathe, KS 66061 (Preferred)
Ability to Relocate:
- Olathe, KS 66061: Relocate before starting work (Preferred)
Work Location: In person
Salary : $50,000
