What are the responsibilities and job description for the TDM Scheduler position at EmberHope?
EmberHope, a leading, faith-based provider of child welfare services is committed to helping you succeed as an employee as you work to make a difference in the life of a child either directly or by offering administrative support. The Company strives for a positive work environment that encourages effective teamwork, trauma-informed practices, and opportunities to utilize leadership skills. Team members from all departments will focus on carrying out the EmberHope mission, vision, and values!
To be a successful TDM Scheduler you must become able to do the following always:
- Ensure a trauma informed focus on creating a safe and supportive environment for staff and those served through knowledge, sensitivity, respect, and a focus on resilience and recovery.
- Gatekeeper for the Company’s TDM meetings. Ensure that TDM meetings are scheduled timely and secured at a time and location that meets the family’s needs, prioritizing any high-risk situations.
- Obtains complete information from the worker making the meeting referral, using a standardized intake form/questionnaire.
- Screens TDM referrals to determine if there are any previous TDMs and if the current case circumstances meet the basic requirements for the TDM meeting to proceed.
- Notifies the TDM Supervisor or designee when questions arise regarding a referral’s appropriateness or timing.
- Highly organized, collaborative work habits, and strong interpersonal skills.
- Experience with computer skills including knowledge of spreadsheets, data entry
- Performs other duties as designated, which may include assigning meeting facilitators, maintaining records, creating, or disseminating reports based on TDM schedules, etc.
- Effectively work alone and with team members
- Provide regular feedback to leadership and be an advocate for system improvements that support best practice and policy development.
- Follow Company Policy and Procedure and operate according to the Company’s Program Practice Guidelines.
How you will spend your time in this job:
- 50% Scheduling
- 30% Screening
- 20% Documentation & Data Entry
