What are the responsibilities and job description for the Policy Support Associate position at EMC Insurance?
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.
**This position is a fully on-site position that will report to the Des Moines Branch office location**
Processes and assembles new business, renewals, and endorsements. Completes and prints filings and company action notices, enters information into the system, and performs other policy support tasks for the underwriting and rating area. Provides support for New Business Support. Supports Field Operations and assists with various new business submission tasks.
Essential Functions:
- Electronically updates policy forms for new business and mails required states documents. Assembles and distributes policies and forms for new business, renewals, and endorsements including state filings. Types, reviews, assembles, and distributes individual manual policies, endorsements, and other related items.
- Enters information for non-renewals, conditional renewals, direct notice of cancellations, and reinstatements into the ODEN system.
- Performs policy support tasks, such as modifying drivers, emailing loss runs, and researching policy forms to accurately send certified copies to support the underwriting and rating department.
- Provides support for the New Business Support team with new business submissions.
Education & Experience:
- High school diploma or equivalent
- Six months of office support experience preferred
Knowledge, Skills & Abilities:
- Strong attention to detail
- Strong organizational and prioritizing skills
- Good computer knowledge and accurate data entry skills
- Ability to file alpha and numeric information accurately
- Good verbal and written communication skills
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
