Orthodontic Office Receptionist

Overview

We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will possess excellent customer service skills and a professional demeanor, ensuring a welcoming atmosphere. This role is crucial in managing the front desk operations, including handling inquiries, scheduling appointments, and maintaining office organization.

Emerald City Orthodontics is growing and in order to thrive we are looking to fill some very important shoes! We are looking for a front desk receptionist who is not only experienced in administration but is also someone who is dedicated to the care and happiness of our patients.

Responsibilities

• Greet and welcome visitors in a courteous and professional manner.
• Manage incoming calls, directing them to the appropriate personnel while maintaining phone etiquette.
• Schedule and confirm appointments using calendar management tools.
• Perform data entry tasks accurately and efficiently, ensuring all information is up to date.
• Assist with administrative tasks such as proofreading documents and managing office supplies.
• Maintain a clean and organized front desk area to create a positive impression for clients.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Collaborate with team members to support overall office operations.

Qualifications

• At least 1 year of customer service experience is required.
• Proficiency in Google Suite applications (Docs, Sheets, Calendar).
• Strong time management skills with the ability to prioritize tasks effectively.
• Previous experience as a healthcare receptionist or in an office environment is preferred but not required.
• Excellent verbal and written communication skills, with attention to detail for proofreading tasks.
• Ability to work independently while also being a team player.
• Familiarity with computerized systems for scheduling and data management is a plus.
• Long-term commitment is preferred.
• Must be able to work consistently on Saturdays.

At Emerald City Orthodontics our patient's care is of the utmost importance. We are looking to bring on a team member that will continue to help us reach our patient's expectations and set a warm and welcoming tone for our practice. If you are interested in a career with Emerald Orthodontics please send us your resume! We can't wait to hear from you!

Job Type: Full-time

Please send your resume over to hi@ecortho.io