Senior Sales Account Manager

Job Description

Sales Senior Account Manager

Position Overview

Our client is seeking a dynamic, driven and innovative Sales Account Manager to help build their in-market retail business. Reporting to the Director of Sales, the Sales Account Manager plays a vital role in driving sales growth and customer relationships across our portfolio of brands. This position manages key retailer partnerships across Mass Market, Drug, Grocery, and DIY channels, gaining points of distribution, ensuring effective sales execution and customer satisfaction. Our client is a fast scaling company with a fast paced, pressure driven environment. This individual will be helping with existing retailers, Walmart, CVS, Kroger, Dollar General, while also bringing on new retail partners across mass channels.

Key Responsibilities

Account Management & Business Development

• Drive sales growth and customer relationships within assigned accounts
• Partner with cross-functional teams to ensure seamless new customer onboarding and maintenance
• Analyze prospective customers' needs and develop strategic recommendations
• Execute customer presentations, manage sampling requests, and lead customer meetings
• Develop and maintain strong relationships with key retail partners
  
  

Sales Operations & Strategy

• Manage new item setup and maintain data accuracy across all systems
• Review and optimize customer purchase orders
• Create and execute account-specific strategies to drive growth
• Maintain customer pricing and catalog management
• Lead internal sales tools and process improvements
• Experience with Broker Management
• Forecasting and annual planning
  
  

Analytics & Performance Management

• Execute data entry for cross-functional reporting and analytics
• Generate and analyze sales reports to drive strategic decision-making
• Monitor account performance and identify growth opportunities
• Track and report on key performance indicators
• Develop actionable insights from sales data
• Grow Mass Business by 35%
  
  

Requirements

• Travel required up to 50% as business develops
• Must be able to lift boxes of 20lbs
• Tradeshow set up and tear down
• Valid driver's license and ability to travel domestically
• 5 years of sales account management experience in CPG industry, preferably Home Fragrance or Personal Care
• Experience with Walmart and CVS, a plus
• Bachelor's degree required (preferably in Business, Marketing, or related field)
• Proven track record of driving sales growth and managing customer relationships
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Excel pivot tables, formulas, and lookups experience is a must
• Putting together from scratch presentations while updating existing materials
• Strong analytical and strategic problem-solving capabilities
• Excellent presentation and communication skills
• Demonstrated ability to prioritize multiple accounts and meet deadlines
• Self-motivated with ability to work both independently and collaboratively
  
  

Interview Process for Final Candidates: As part of our commitment to finding the right fit, final candidates will be asked to complete a practical case study/assignment via Zoom. This gives you the opportunity to showcase your skills and problem-solving approach in a real-world context. The exercise typically takes 60-90 minutes and directly relates to core responsibilities of the role. We value your time and only request this level of engagement from candidates in advanced stages of the process.

TECHNOLOGY & SYSTEMS PROFICIENCY

• CRM systems
• Sales analytics platforms
• Inventory management systems
• NetSuite, One World Sync, and Retail Link (preferred)
• Proficient in Microsoft Applications
  
  

COMPETENCIES

• Strategic thinking with strong business acumen
• Excellence in relationship building and customer service
• Results-driven with focus on growth
• Adaptable to changing priorities and market conditions
• Proactive problem-solver with strong initiative
  
  

Compensation & Benefits

• Competitive base salary plus commission/bonus structure
• Comprehensive benefits package
• 401(k)
• Health, dental, and vision insurance
• Paid time off and holidays
• Travel expense coverage