Administrative Assistant/Receptionist

Job Description:

As an Administrative Assistant at EMM Trucking & Logistics, you will play a crucial role in ensuring the smooth daily operations of the office. You will provide administrative support to our logistics and trucking teams, handle communication with clients and vendors, and assist with various office management tasks.

Key Responsibilities:

• Answer and direct phone calls to appropriate departments.
• Manage and maintain office files, records, and databases.
• Prepare and process paperwork for transportation logistics (e.g., delivery schedules, billing, etc.).
• Assist in scheduling and coordinating shipments, deliveries, and appointments.
• Coordinate communication between drivers, clients, and vendors.
• Monitor and update inventory and supply levels for the office and operations.
• Draft, proofread, and edit correspondence, reports, and other documents.
• Handle and resolve customer inquiries and complaints with professionalism and efficiency.
• Assist with invoicing, billing, and payments processing.
• Support management with various administrative tasks as needed.
• Maintain a clean and organized office environment.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Minimum of 1-2 years of experience in an administrative role, preferably in logistics, transportation, or a related field.
• Strong organizational and time-management skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with office management and scheduling software is a plus.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• A proactive attitude and strong attention to detail.
• Knowledge of trucking or logistics industry terminology is a plus.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Commute:

• Addison, IL 60101 (Required)

Ability to Relocate:

• Addison, IL 60101: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25