Recruiting Coordinator

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.  

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.  

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.  

The Recruiting Coordinator will be responsible for providing assistance with and facilitating the Human Resources function processes. This role provides transactional employee support while maintaining high service delivery standards and hand off collaboration, including employee data management, reporting, new hire orientation, etc. The Recruiting Coordinator will play a key role in helping Empower Pharmacy achieve its HR initiatives and objectives by providing operational and administrative support.  

• Provides value added services to ensure a seamless HR experience for employees leveraging on-demand capabilities of the self-service resources to help employees navigate and find solutions quickly and easily.
• Serves as the first point of contact for employee questions and clarifications regarding benefits, payroll, policies, processes, and other related topics, escalating as needed.
• Processes and supports data transactions within the HRIS system to support business needs, ensuring integrity of employee data.
• Provides audit support and follow-up on missing employee data.
• Assists with the interpretation of HR policy, processes, and procedures to ensure consistency and compliance throughout the organization.
• Assists with the handling of sensitive disciplinary matters in a timely manner, with tact and discretion.
• Responsible for updating and maintaining service process documentation, desk-top-procedures, and knowledge base articles.
• May assist with HR compliance such as processing background checks and I9 employment verifications.
• Delivers an exceptional employee experience for all employees by advocating and modeling superior customer service.
• Partners with the People Excellence function to ensure a seamless onboarding process and orientation for new team members.
• Provides applicable documentation to the Texas Workforce Commission regarding terminations on a timely basis.
• Produces accurate and timely HR statistical reports on a weekly, monthly, and/or as-needed basis.
• Other duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. 

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the work day and frequently use their hands and fingers to handle or feel  in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.  

• Ability to develop high levels of trust and maintain the highest level of discretion and confidentiality.
• Strong interpersonal and communication skills with outstanding service orientation and the ability to communicate effectively (orally and in writing) with all levels of management.
• Ability to routinely deal with fast changing and shifting priorities while remaining extremely organized, detail-oriented, thorough, and accurate.
• Ability to multi-task and follow-up with a sense of urgency on all matters. Self-motivated.
• Proficient in Microsoft Office Skills-Excel, Word, PowerPoint, Outlook.
• Ability to provide accurate and efficient customer service under pressure of constant deadlines.
• Ability to gather data, compile information, and prepare reports.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and other accountable to meet commitment.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Associate's degree from a college or university preferred and/or 2 plus years of related experience in an administrative or coordinator role (HR Assistant, L&D Coordinator, Talent Acquisition Coordinator) or an equivalent combination of education and experience.
• A foundational understanding of HR practices, policies, procedures, and fundamentals used to identify and solve problems.
• Knowledge and experience with Applicant Tracking and Human Resources Information Systems preferred.

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.