Front Office Coordinator

Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you!

We are currently seeking a Full-Time Physical Front Office Coordinator for ourHarbour clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Why You'll Love Working with Us…

Team Culture:

• Collaborate with a team that values professionalism and fun
• Foster a safe, warm, and friendly clinic atmosphere
• Take initiative and support your team, regardless of your title
• Work together to solve challenges and celebrate successes
• Always aim to exceed patients' expectations in every interaction
  
  

What’s in a Day’s Work?

• Greet and assist all visitors and respond to all inquiries appropriately
• Provide general service orientation to patients
• Review insurance eligibility and benefits
• Secure payment authorizations and collect co-pay
• Provide Patient Service Functions
• Manage all incoming calls and message distribution
• Schedule patients
• Maintain office and lobby appearance; ensure all office equipment is in working order
  
  

What You Bring to the Team:

• Must be 18 years or older
• High School Diploma or GED required
• Friendly and approachable personality; you love interacting with people
• 1 year of previous Physical Therapy or medical front office experience highly desirable
• Dedication to providing excellent customer service in every interaction
• Thrive in a fast-paced environment, able to adjust to changing demands
• Comfortable with computer systems and software
• Willingness to support and collaborate with your teammates
• Eager to learn and grow, open to feedback, and always seeking to improve
  
  

What We Offer:

• Clinical Productivity Incentive Program
• 401k Plan Contribution
• Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 7 Paid Holidays
• Company paid medical, dental, vision, life and disability insurance benefits
• Referral Program
• Pet Insurance
• Employee Assistance Program
• Cutting edge tools and resources to navigate your workload efficiently
  
  

Work Environment:

This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMAND CAPACITY:

• Frequently use computer keyboard, monitor and mouse
• Extended use of computer monitor
• Ability to lift up to 20 lbs
• Required to sit or stand for long periods of time
• Occasionally required to bend, stretch or stoop
• Occasional exposure to heat and cold
  
  

If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.

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