RECEPTIONIST

No phone calls, emails, unsolicited resumes from agencies or outside recruiters please.

Compensation for this role: $21.00 to $25.00 per hour.

General Responsibilities

Maintain open communication lines with all working relationships.

Follow up to ensure items for which the job is accountable are performed

Earn and maintain Internal and External customer’s trust

Uphold the core values of the organization

Work well with others to accomplish the mission of the organization and of the job

Specific Responsibilities

Answering Phones/ Greeting Visitors/ Managing Common Space

Answer all phone calls for multiple offices, and transfer to appropriate extension/person, by:

• Using WIP spreadsheet to direct calls from delivery drivers to correct Superintendent or Project Manager
• Listening to voicemail in company voicemail box every morning, and forward to appropriate person
• Directing job applicants to website

Work with IT to keep phone system up to date, including:

• Keep up to date with the list of phone extensions for all offices
• Notify IT of phone system glitches

Greet all visitors to the office in a courteous manner, by:

• Notifying employees when they have a visitor
• Directing visitors to correct conference room via calendar in Outlook
• Directing walk-in job applicants to website.  No personal meetings without interview

Keep Lobby/ Conference Rooms/ Common Areas Tidy, by:

• Making sure the lobby is neat and organized
• Making sure all conference rooms are organized and have water and proper cleaning supplies
• Making sure kitchens are clean and stocked
• Notifying Property Maintenance of common space problems via online service portal
• Notifying Office Manager of all other problems
• Notify Cleaning Company of any problems/concerns via email.
• Ensure ALL doors are locked and lights are off after office closes.

Organize mail and shipping.

Collect mail from mailbox every day, and:

• Date stamp and open all incoming mail
• Remove invoices from envelopes, date stamp invoice and sort according to job number, then submit to accounting
• Remove checks from envelopes and submit to accounting via FedEx
• Distribute mail to employee offices

Create FedEx labels for all overnight packages, and:

• Drop all FedEx packages at FedEx locations
• Order FedEx supplies through website

Sign in all arriving packages, and email recipient, and:

• use packing slip to find job number if no addressee is noted

Ordering Supplies

Place order and pick up order from Sam’s/King Soopers, etc. for breakroom snacks and supplies.

Order office supplies from Eon online catalog

Twice-monthly check of all other office supplies and cleaning products, paper, water, envelopes etc

Order supplies as requested for jobsites

Order supplies as requested for specific departments

Work with Eon Rep to make sure the company supply list is up to date

Order Business Cards as requested, and:

• Make sure the Business Card Order Form is up to date
• Get appropriate approval for all orders

Place Clothing Orders as requested by DBU.

Employee Recognition

Monthly Birthday and Anniversary Lists of all employees sent from Lakewood office:

• Emailing PDF to all office admins and jobsite foremen

General

Check copy areas daily and keep them tidy and well supplied

• Set up and Schedule printer/plotter repairs as necessary

Help with special projects and events company wide

• Help Organize parties and Events (ie. Holiday party and kids Christmas Party)

Work with other departments to help complete clerical tasks

Sign off on general vendor work (office shredding, coffee supply etc.) and deliveries

Help distribute food orders to various meetings

Promote general sense of Office Well-Being

Other duties as may be assigned

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

• Multi-line phone system
• Basic Office Administration
• Microsoft Office Products
• Human Nature

Skill in:

• Maintaining confidentiality
• Working with Executive level persons
• Effectively reading and intuiting physical and vocal cues in order to establish rapport
• Diffusing tension
• Using a pleasant phone voice
• Maintaining professional appearance
• Effectively communicating with a wide range of different people
• Adapting to new and changing requirements, environments, and/or information.
• Managing multiple tasks
• Using communication software
• Business writing
• Establishing and maintaining effective working relationships with customers, vendors,
• consultants, management, and employees
• Listening
• Speaking intelligently
• Estimating resources needed to complete required tasks.
• Adapting to new and changing requirements, environments, and/or information
• Managing people and processes
• Managing complex projects, breaking them down to their component levels
• Using communication software
• Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding.
• Operating a computer
• Operate Microsoft office products.
• Organizing work to accomplish tasks.
• Reading and writing
• Prioritizing and reprioritizing to meet job needs.
• Identifying and managing risk
• Problem solving
• Tracking numbers and bits of data relevant to the work assignment

Ability to:

• Retain and access critical information from memory.
• Reach out to other departments and offer help.
• Think on your feet.
• Remain calm in a chaotic environment.
• Be reliable during office hours.
• Understand when to speak and when not to speak.
• Be personally detached from ideas (no ego)
• See things from multiple perspectives.

PHYSICAL REQUIREMENTS:

• Driving
• Sitting
• Kneeling
• Lifting (up to 50 lbs)
• Standing
• Stooping
• Vision acuity (near and far)
• Walking

REQUIREMENTS:

High School Diploma or equivalent.  Degree in related field is preferred. Three years’ experience in an office environment. Pleasant phone voice and professional appearance preferred.

Benefits of this role:

• Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.
• Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore’s in house training program.

Applications will close for this position on:  March 1, 2025 

For questions regarding this role, please contact: recruiting@encoreelectric.com

To request an accommodation during the application process, please contact HR@EncoreElectric.com.

Encore Electric, Inc. is an EOE, including disability/vets.

Salary : $21 - $25