Manager of IT Infrastructure

EnergyUnited is hiring a Manager of IT Infrastructure to lead the design, implementation, and maintenance of our IT systems, networks, hardware, and telecommunications infrastructure. This role ensures reliability, security, and scalability while managing a high-performing technical team.

What Would You Do?

Technical Leadership & Infrastructure Management

• Lead fiber, infrastructure, and telecom projects, ensuring alignment with budget, timelines, and IT goals.
• Define system requirements and communicate them to technical teams.
• Administer the IT budget in coordination with IT leadership.
• Quote and manage contracts while following internal processes.
• Lead discovery and planning for infrastructure-related projects.
• Define project schedules, track progress, and report updates to leadership.
• Maintain WAN reliability at 99.99%.
• Monitor tech trends, patch releases, and system updates to ensure compliance and system health.
• Stay informed on hardware advancements to keep infrastructure current and secure.

Team Management & Collaboration

• Assign and prioritize tasks to keep the team organized, engaged, and productive.
• Balance team workload, prioritize urgent tasks, and maintain smooth operations.
• Mentor and lead a high-performing technical team.
• Set expectations, provide feedback, and recognize strong performance.
• Promote teamwork, knowledge sharing, and a safe, collaborative environment.
• Collaborate with IT leadership to ensure system reliability and support.
• Serve as a liaison between IT and business units to build strong relationships.
• Stay current on emerging technologies and invest in team development.

Cybersecurity & Compliance

• Support cybersecurity compliance (PCI, CIS Top 18, NRECA Top 20).
• Maintain a secure environment responsive to cyber threats and regulations.
• Enforce software licensing and copyright compliance.
• Define and improve IT operational processes and procedures.

Documentation, Vendor & End-User Support

• Manage vendor relationships and contracts, and communicate changes to leadership and staff.
• Engage vendors to inform hardware purchasing decisions.
• Ensure documentation and procedures are in place for reliability and user experience.
• Prepare internal reports and documentation as needed.
• Support end-user computing with tools, hardware, training, and consulting.

North Carolina’s largest electric cooperative, EnergyUnited, delivers reliable energy and services that improve the quality of life for our customers and communities. We invite you to join our team if you possess the qualities on which we’ve based our success for over 60 years – Safety, Integrity, Commitment and Excellence.

EnergyUnited offers a comprehensive benefit package.

EnergyUnited is an Equal Opportunity – Affirmative Action Employer

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What Do You Need:

• Bachelor’s degree in business, Information Technology, or related field (or equivalent experience).
• 5–7 years of IT experience, including enterprise network management.
• Proven experience leading technical teams and collaborating with business units.
• Strong technical background with:
• • Firewalls, routers/switches, telecom, physical/virtual servers
  • Microsoft client/server OS, Active Directory, MS SQL Server
  • Security tools, LAN/WAN, and Microsoft environments
• Preferred certifications: Microsoft, CCNA/CCNP, PMP, or similar.
• Ability to be on-site for system upgrades and critical projects.
• Valid NC driver’s license with a clean driving record.

Work Environment & Requirements:

• Standard hours: Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional extended hours.
• Primarily office-based, with some travel to other sites as needed.
• Hybrid position: work is split between home and EnergyUnited offices.
• Must reside within EnergyUnited’s 19-county service area or within 40 road miles of any EnergyUnited office.

As a federal contractor subject to the nondiscrimination and affirmative action obligations of Executive Order 11246, as amended, and its implementing regulations, Section 503 of the Rehabilitation Act of 1973, as amended, and its implementing regulations at 41 CFR § 60-741, and the Vietnam Era Veterans Readjustment Assistance Act, as amended, and its implementing regulations at 41 CFR § 60-300, EnergyUnited EMC (hereinafter referred to as "the Cooperative"), with the full support of the Chief Executive Officer (CEO), reaffirms that it will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, any other characteristic protected by federal, state or local laws, or status as a protected veteran.