Solution Analyst

As a Solution Analyst, you are part of the professional solution team where you provide support and technical expertise for projects throughout the project lifecycle (including implementation /installation, configuration, testing, training delivery, deployment, production support). Provide regular status reports for updating the customer to support the management of customer technical and process expectations. Works on projects/assignments of moderate scope. Works under general supervision on routine assignment/projects and direct supervision on new assignment/projects.

This is a full-time, permanent position, sitting onsite in our Chicago office 2-3x per week, with the opportunity to go fully remote after 6 months of employment/onboarding.

Primary Responsibilities

• Maintain effective relationships with internal customers and technical peers to support effective delivery
• Provide information and feedback to internal customers in a timely, accurate and appropriate manner, as required by defined project activities, ensuring that key messages are communicated effectively
• Understand the context of the project, its key deliverables and engagement model.
• Understand each assigned project task and its relationship to delivery of the work stream
• Provide accurate and timely information to technical team lead or project management team as required
• As required, contribute to the generation of the relevant level of project documentation in line with Project Management Methodology
• As directed, contribute to quality and phase gate reviews
• As directed, contribute to the review of technical implementation experiences with project delivery team, capturing and sharing lessons learned as part of the project review and close activities
• Contribute to social commentary and share experiences to support organizations knowledge sharing initiatives
• Develop/maintain an understanding of latest technical and industry trends.
• Keep up to date with Best Practices and methods within own area of specialism, and apply these in everyday role

Preferred Knowledge/Skillset

• Successfully completed required training on business, compliance & ethical guidelines/standards and has applied these in own role
• Can explain the importance and value of business standards, compliance & ethics, and can explain how it supports customer and business success.
• Can explain the main components of Technical Consulting, how they relate to each other and why they are important to the company’s success
• Understands basic technical consulting standards and processes, and applies these in own role
• Understands key components of a single product set, how they relate to each other, their main features, functions and business benefits.
• Able to undertake standard user tasks in the software
• Understand the industry processes and manufacturing concepts related to the product

Qualifications/Experience

• Ideally 0-1 years of experience in engineering and/or manufacturing processes for design and development of products.
• Ability to effectively communicate progress, status, and issues to internal and external customers.
• Ability to obtain and meet Business goals and results.
• Ability to work independently, as well as on a team.
• Proficient with MS Office applications, such as Word, PowerPoint, Excel, etc.
• Willingness and ability to travel up to 30%

Education

• Bachelor’s degree in industrial engineering, Manufacturing Engineering Technology, Industrial and Operations Engineering or a similar field of study.

Benefits

• Comprehensive medical, vision, & dental insurance with a variety of plan options to suit your needs.
• Unlimited Paid Time Off (PTO) with 10 paid holidays.
• 100% company paid short term and long-term disability.
• 100% company paid life insurance.
• 401k Employer Match of 50% (dollar-for-dollar) of an eligible employee's contribution up to 6% of your salary
• Pet Insurance
• Opportunities for Professional Growth (e.g., trainings/workshops, certifications, career planning, etc.)
• Hybrid Work Schedule (2-3 days onsite in Chicago).

Equal Opportunity Employer: Engineering Industries eXcellence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please reach out to: info@engusa.com.