What are the responsibilities and job description for the Classkid Software Product Associate--Hybrid Role (Topeka, KS) position at Ensemble Performing Arts?
We're ClassKid—a software company on a mission to help more kids experience the life-changing impact of community through classes by empowering good educators to become great business owners. Based in Topeka, KS (and built with love all over the world), our tool helps kids activity centers (think: dance studios, music schools, cheer gyms, etc.) get students and get paid… all in one. ClassKid is a sister company to Ensemble Performing Arts.
Who We Need
We’re looking for a junior to mid-level Product Associate with experience in software development to help streamline processes and keep our product initiatives running smoothly.
This person will be a master organizer and communicator, ensuring alignment across teams, projects, and priorities. You thrive in a fast-paced environment, obsess over the details, enjoy bringing structure to complex workflows, and are eager to contribute to a growing company.
You have experience with software products and understand the nuances of working in a tech-driven environment. You’re detail-oriented, proactive, and excel at anticipating needs before they arise.
Role Responsibilities
On a daily basis, this person will be deeply involved in product operations, supporting the product team with research, coordination, and execution of key initiatives. This role bridges the gap between customer insights and product development, ensuring smooth workflows and efficient communication across teams.
You might see this person:
- Assisting with product research, gathering customer feedback, and analyzing usage data to inform product decisions.
- Coordinating product releases by managing documentation, tracking timelines, and communicating updates.
- Supporting backlog management by organizing feature requests, user feedback, and bug reports.
- Collaborating with customer support to identify trends in issues and help prioritize product improvements.
- Creating and maintaining internal documentation, including product guides and training materials.
- Assisting in testing new features and ensuring a seamless user experience before release.
- Supporting product-related initiatives such as customer interviews, surveys, or beta testing programs.
This Person Will:
- Be detail-oriented – track feature requests, bug reports, and updates to keep the product moving forward.
- Be a problem solver – analyze issues, identify patterns, and propose process improvements.
- Support product execution – help streamline workflows, document requirements, and assist in product planning.
- Act as a bridge – facilitate communication between customer support, product, and engineering teams.
- Stay organized – manage timelines, coordinate meetings, and ensure key deliverables are met.
Benefits & Perks
We believe that happy employees make for a better company, so we take care of them. Access a range of benefits including:
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401K with employer match
- Paid Time Off
Additional Information
At ClassKid, we value collaboration and believe a hybrid work environment fosters creativity and innovation. While flexibility is key, occasional face-to-face interactions build stronger connections and strengthen our culture.
We're looking for someone who thrives in a supportive environment, shows up with enthusiasm, and contributes directly to the organization’s goals.
Job Type: Full-Time
Compensation: $55,000-$65,000 per year, commensurate with experience
If you’re ready to make an impact at a growing company, we’d love to hear from you. Please allow a few days for us to review your application after submission.
Salary : $55,000 - $65,000
