Surgical Coordinator

Job Summary:

ENT Specialists of North Florida are looking for an experienced Surgical Coordinator. This position requires the utilization of clinical knowledge to schedule appropriate procedures per the provider's orders. The Surgical Coordinator position schedules office-based and hospital procedures consistent with the patient's diagnosis and procedure request. Also requires excellent customer service skills with patients, employees, and the public. The Surgical Coordinator must be able to respond to both written and oral correspondence regarding schedule changes/cancellations in a timely, accurate manner. Individuals must be organized, and able to manage demanding workloads with accuracy.

Duties/Responsibilities:

• Maintain the surgical scheduling system
• Schedule patients for surgical procedures
• Complete all necessary surgical scheduling forms
• Schedule diagnostic exams pre and/or post-operation
• Verify physician orders for appointments
• Verifying insurance and benefits as well as obtaining authorizations
• Collecting payment from patients before procedures
• Retrieving medical records
• Interact with all patients using the level of respect and professionalism required by this practice
• Comply with HIPAA confidentiality standards when accessing or communicating patient information
• Other duties as assigned by supervisor, manager, or physician

Knowledge, Skills, and Abilities:

• Understanding of Medical Terminology
• Excellent organizational skills and attention to detail
• Ability to multi-task and function well in a high-paced and at times stressful environment
• Knowledge of English grammar, spelling, and punctuation to type simple correspondence and communications
• Ability to read, understand, and follow oral and written instructions
• Ability to be an enthusiastic team player

Education and Experience:

• Minimum High School Diploma
• Minimum one year of experience as a Surgical Coordinator in a medical practice setting preferred
• Familiarity with EMR systems.
• Must demonstrate consistent professional conduct and meticulous attention to detail.
• Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals
• Critical thinking skills and a positive attitude essential

Physical Requirements:

• Frequent bending, reaching, and repetitive hand movements (specifically keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing, and pulling up to 10 pounds.
• Travel to other offices as needed

Environmental/Working Conditions:

• Work is performed in an office environment. Involves contact with other staff members

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

Benefits:

• Health insurance
• Paid time off
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Referral program
• Health savings account
• Flexible savings account
• Pet insurance
• Quarterly bonus
• Retention bonus
• 7 paid holidays a year
• Employee discounts on selected cosmetic procedures
• Uniform provided

Job Type:

Full-time

Monday – Friday

7:30am – 4:30pm

Salary: $19.00 - $21.00 per hour

If you're interested, please upload your updated resume or email Lorraine at Lrahman@nflsurgeons.com

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Referral program
• Vision insurance

Medical Specialty:

• Otolaryngology
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• Is your experience as Surgery Coordinator, recent or within the last 6 months?
• Have you been a Surgery Coordinator for multiple physicians?
• What other information regarding your experience as a Surgery Coordinator would you like to share?
• As a Surgery Coordinator, what specialties have you scheduled surgeries for?
• This is not a remote position, are you willing and able to work in office Monday thru Friday?

Education:

• High school or equivalent (Preferred)

Experience:

• Surgery Coordinator: 1 year (Required)
• ICD-10: 1 year (Required)
• CPT coding: 1 year (Required)
• Obtaining Authorization: 1 year (Required)
• Insurance Verifications: 1 year (Required)
• Physicians Office: 1 year (Required)
• EMR system Athena: 1 year (Preferred)

Language:

• Bilingual (Preferred)

Ability to Commute:

• Jacksonville, FL 32216 (Required)

Work Location: In person

Salary : $19 - $21