What are the responsibilities and job description for the Order Management Associate position at EOS?
Job Description
Job Description
OUR COMPANY :
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO :
The Order Management Associate should be both pro-active and thorough in their approach to their tasks, always ensuring a high level of attention to detail, whilst demonstrating flexibility to incoming high-priority tasks and ability to manage workload accordingly.
KEY RESPONSIBILITIES :
- Generate vendor purchase orders accurately and efficiently based on client orders.
- Ensure that vendor POs include all necessary details, such as product specifications, quantities, and delivery timelines.
- Monitor and track inbound shipments from vendors to ensure timely and accurate delivery.
- Collaborate with project teams to address any potential delays or issues in the shipment process.
- Generate picking tickets for warehouse staff based on project timelines.
- Create logistics tickets for outbound shipments to clients.
- Pay meticulous attention to details in all stages of order processing to minimize errors.
- Conduct thorough quality checks to guarantee that the correct products are shipped to clients.
- Prioritize tasks based on urgency and importance to meet tight deadlines.
- Efficiently manage a high volume of orders while ensuring accuracy and quality.
- Manage multiple client orders simultaneously and adapt quickly to changes in order specifications, shipment schedules, or client requests.
- Troubleshoot and resolve issues promptly to maintain smooth order flow.
- Respond promptly to client inquiries and provide updates on order status.
- Stay informed about product pricing, discounts, and promotions from vendors.
- Identify opportunities to negotiate better terms with vendors and save costs.
- Negotiate favorable terms, discounts, or bulk purchase arrangements to optimize profitability.
ESSENTIAL CRITERIA :
DESIRABLE CRITERIA :
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.
LI-MS1
Pay Range
20—$25 USD
Salary : $20 - $25
