Operations Manager

The Operations Manager plays a vital role in ensuring the smooth and efficient management of Equitable Development Action (EDA). This position is integral to coordinating daily operations, managing both local and virtual teams, and supporting organizational leaders. You will be responsible for enhancing organizational performance, overseeing administrative functions, and providing strategic support to ensure that programs, projects, and events meet their objectives. This position requires a highly organized, detail-oriented, and proactive individual with strong leadership skills and the ability to manage operations in a fast-paced environment.

Key Responsibilities: Daily Operations

Oversight: Ensure seamless functioning of all daily activities, including administrative operations and organizational processes. Implement systems and workflows to improve operational efficiency and support EDA’s strategic goals.

Team Coordination: Act as the central liaison between the virtual support team and the on-site team in the Twin Cities. Facilitate communication and collaboration across geographically dispersed teams to optimize productivity.

Program and Project Management Support: Support program and project managers in planning, executing, and monitoring activities to ensure they remain on schedule, within budget, and achieve desired outcomes.

Event Organization and Coordination: Plan, coordinate, and manage local and international events, overseeing logistics and execution to enhance stakeholder engagement and visibility. Represent EDA at events as required.

Documentation and Record Keeping: Maintain accurate records and documentation for all operational activities, ensuring continuity and accessibility of information.

Administrative Support and Office Management: Supervise administrative staff, manage the office environment, and provide general administrative support, including data entry, scheduling, and correspondence management.

External Meetings and Stakeholder Engagement: Represent EDA in external meetings with clients and stakeholders, fostering relationships to advance organizational interests. Travel as needed to meet with partners, clients, and stakeholders.

Communication Hub: Serve as the primary point of communication within the organization, ensuring alignment across departments and disseminating critical information.

Executive Collaboration: Work closely with the CEO, COO, and other senior leaders to align operational strategies with organizational goals and facilitate decision-making processes.

Task and Collateral Review: Review and approve tasks and materials created by the virtual support team for use in projects and programs.

Qualifications: Education and Experience:

Bachelor’s degree in business administration, management, communications, or a related field (required).Minimum of 2 years of experience in operations management, preferably in a nonprofit and consulting environment.

Skills and Competencies: Proven ability to manage both remote and local teams effectively. Exceptional organizational and multitasking skills, with the ability to prioritize and adapt to dynamic needs. Strong interpersonal and communication skills to engage with a diverse range of stakeholders. Elf-starter with the ability to work independently and take initiative. Proficient in technology, including Microsoft Office Suite, Google Workspace, and project management tools. Demonstrated leadership ability and a proactive approach to solving problems.

Preferred Qualifications: Experience with grant management and compliance. Familiarity with working in historically marginalized communities and advancing diversity, equity, and inclusion principles.

Additional Requirements: Must be available to work in the Brooklyn Park office Monday to Friday. Valid driver’s license required for business-related travel.

Compensation and Benefits: Salary Range: $20-$25 per hour. This is 1099 position

Work Environment:

Equitable Development Action is an equal opportunity employer and values diversity in the workplace.