What are the responsibilities and job description for the Automotive Service Advisor position at Ernie Lee's Service Center?
We are looking for experienced service writers. Amazing pay plan with no ceiling on commissions, excellent benefits and health insurance. Amazing support structure with the best technicians in the area. Looking for someone who wants to move up. We are growing rapidly and we need someone who has management goals. This position is for a very busy location, so we must hire someone with experience. Only serious inquiries please.
Responsibilities
- Interact with customers to determine their vehicle service needs
- Provide recommendations on necessary repairs and maintenance
- Schedule service appointments and follow up with customers on the status of their vehicles
- Communicate effectively with the service team to ensure timely completion of work
- Utilize knowledge of automotive diagnostics and maintenance to accurately assess vehicle issues
- Upsell additional services and products to customers as needed
Skills
- Strong mechanical knowledge to understand vehicle maintenance requirements
- Sales skills to effectively communicate service recommendations and upsell services
- Experience in service writing within a dealership setting is a plus
- Familiarity with oil changes, automotive diagnostics, and auto service management
- Ability to prioritize tasks in a fast-paced environment and provide excellent customer service
Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- No nights
Work Days:
- Monday to Friday
- No weekends
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Raleigh, NC 27616 (Required)
Ability to Relocate:
- Raleigh, NC 27616: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $100,000