What are the responsibilities and job description for the Customer Service Specialist position at Essential Personnel?
Do you thrive on providing exceptional customer service? Are you a detail oriented problem-solver with a knack for communication? Join our amazing team at Essential Screens, one of the Midwest's fastest-growing companies! In this role, you'll be the hero behind the scenes ensuring a smooth and efficient experience for our clients.
We offer an excellent compensation package that includes base pay, commission and potential for bonuses! Benefits such as health insurance, dental insurance, STD, LTD, life insurance, vision, matching 401K and PTO is offered.
Requirements for Customer Service Specialist :
Strong computer skills and a knack for navigating software programs.
Excellent phone and communication skills, both written and verbal.
The ability to work independently while being a team player.
A goal-oriented mindset with a commitment to accuracy.
A passion for providing excellent customer service.
Responsibilities for Customer Service Specialist :
Be a champion for accuracy. Review, verify and enter records with a keen eye for detail.
Become a communication powerhouse : respond to emails and phone inquiries promptly, keeping clients informed and satisfied.
Master the phone : Use your excellent phone skills to conduct employment verifications with professionalism and clarity.
Meet daily, weekly and monthly expectations.
Interested candidates, call immediately at (308) 381-4400 or email your resume to dhill@essentialscreens.com.
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