What are the responsibilities and job description for the DISPATCHER position at Essex County College?
Position Details
Classification Information
Unit
Job Status
FLSA
Position Information
Position Title
DISPATCHER
Reports To
AREA DEAN
Faculty Discipline
N / A - Not Applicable
Faculty is eligible for Tenure Track?
Funding Source
Functions and Responsibilities
Job Summary
Under the supervision of the Director of Public Safety or designee, the Security Dispatcher will operate the Security Computer Console and Security Communications Center in Campus Police Headquarters and dispatch personnel, patrol vehicles and relay messages as necessary.
Supervisory Role
Oral and written instructions are received from the Director of Public Safety or designee.
Duties & Responsibilities
1.Operate computerized security / safety protection / prevention console, relay and report security / safety discrepancies.
2. Command two-way radio base station and dispatches security personnel as prescribed.
3. Assist supervisory personnel in the distribution of security equipment and materials.
4. Maintain adequate reporting data in regards to daily occurrences and security related duties.
5. Answer inquires made in person or by telephone.
6. Dispatch personnel and patrol vehicles as necessary
7. Make necessary notification within the college concerning incidents, telephone messages, etc.
8. Maintain strict confidentiality and security of records.
9. Prepare routine, special and ancillary reports as required.
10. Perform other related duties as required
Physical Requirements
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential responsibilities and
functions of the job and are not meant to be all inclusive. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Unless reasonable accommodations can be made, while performing this job the staff member shall :
- Use strength to lift items needed to perform the functions of the job.
- Sit, stand and walk / move from place to place for required periods of
time.
along with the ability to focus vision.
vocabulary.
objects and operate tools, including but not limited to, computers,
keyboards, telephones, calculators, and controls.
Additional Requirements
1. Maintain responsibilities in spite of inclement weather and other similar factors. Reports to work on occasions of school closing due to such events, unless otherwise notified.
2. Valid driver's or commercial license
Minimum Qualifications
Experience (number of years), Knowledge and / or Abilities
1. High school diploma or equivalent.
2. Switchboard and / or radio communication knowledge.
3. Must have a clean police record including a successful fingerprint / records check.
4. Ability to complete a three-month probationary period.
5. Ability to pass physical examination requirements as established by College Health Services.
6. Must be able to speak, read and write English effectively.
7. Excellent interpersonal skills.
8. Ability to communicate effectively, orally and in writing.
9. Ability to work in a multi-cultural environment
Education Requirements
High School Diploma
Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)
Preferred Qualifications
Experience (number of years), Knowledge and / or Abilities
1. Demonstrated experience in operating a computerized console or similar apparatus.
2. Demonstrated experience as a security guard
Education Requirements
High School Diploma
Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)
