Demo

Manager

Estampa Gaucha Brazilian Steakhouse
Charlotte, NC Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/28/2025

Etampa Gaucha s is a Family owned Brazilian steakhouse, or Churrascaria, which has specialized in fire-roasting high-quality meats utilizing the centuries-old Southern Brazilian cooking technique of churrasco. Here at Estampa, we complement our extraordinary service with extraordinary people.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing a passion and customer focus to the business.

Now Hiring:
Restaurant Manager

In this role you will:

  • Advise and supervise restaurant team members.
  • Attract, develop, and retain all restaurant team members.
  • Utilize OpenTable to manage guest reservations and wait times.
  • Ensure guest satisfaction and resolve guest concerns.
  • Responsible for inventory, forecasting and setting targets.
  • Ensure safety policies and procedures are communicated and adhered to.
  • Ensure guest and team member safety.
  • Ensure guest satisfaction with experience.

Competencies

  • Decisive Judgment – Make good decisions in a timely and confident manner.
  • Adapting to Change – Adapt to changing situations and restructure tasks and priorities as changes occur within the business and organization.
  • Planning & Organizing – Effectively organize and plan work according to organizational needs by defining objectives and anticipating needs and priorities.
  • Driving for Results – Challenge and push the organization and yourself to excel and achieve.
  • Guest Service – Recognize and understand guest needs, and deliver in a manner that exceeds guest expectations.
  • Managing Others – Direct and lead others to accomplish organizational goals and objectives.
  • Coaching & Developing Team Members – Advise, assist, mentor and provide feedback to others to encourage and inspire the development of work-related competencies and long-term growth.
  • Resilience – Promote and maintain high standards of quality of work in the restaurant.
  • Teamwork & Collaboration – Effectively work and collaborate toward a common goal.
  • Policies, Processes & Procedures – Follow organizational plans and guidelines so that objectives can be accomplished the right way. Encourage others to follow rules, and set a good example by consistently adhering to appropriate work guidelines.
  • Functional Acumen – Have the skills, knowledge and abilities necessary to be effective in the specific functional content of the job.

Education, Experience & Travel Required

  • 5 years restaurant operations, and 3 years of Brazilain Steakhouse cuisine knowledge preferred.
  • Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
  • Occasional travel required.

Computer Skills

  • Proficient in Microsoft Office (required)
  • Aloha Point of Sale (preferred)

Physical Demands

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.

Job Types: Full-time, Part-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift
  • Evening shift

Work Location: In person

Salary : $50,000 - $60,000

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