What are the responsibilities and job description for the Office Manager position at Eurofins?
Company Description
Eurofins E&E (Electrical & Electronics) is a business line with the Consumer Products Testing division of the Eurofins Scientific network of companies, and provides world-class testing, inspection and certification services to manufacturing and electronics industries worldwide and includes locations in the UK, Germany, Italy, France, Finland, Switzerland, China, Taiwan, Thailand and the USA.
Through these global locations, Eurofins E&E delivers an extensive range of services covering all aspects of testing, inspection and certification for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.
Eurofins York Ltd is a vital part of the Eurofins E&E UK group of laboratories. It provides regulatory compliance services and products to the manufacturing and electronics industry, particularly in EMC, Wireless/Radio, Electrical Safety, EMF and RF.
Alongside the product testing and certification services, Eurofins York also delivers Global Market Access services, Training, Compliance Guidance and Expert Services to companies in the UK and further afield.
Eurofins E&E UK consists of Eurofins York Ltd, Eurofins E&E Hursley, Eurofins E&E CML Ltd, Eurofins E&E ETC Ltd and Eurofins Electrical & Electronic UK London Ltd
Job Description
Applications are invited for the position of Office Manager.
Reporting to the Laboratory Business Manager within the Eurofins York laboratory in Castleford, you will work with the existing team of test engineers, supporting our customers as they look to design, develop and deliver compliant products to market.
As Office Manager, you will be responsible for a diverse range of general administrative and financial tasks associate with the electrical testing laboratory.
Key responsibilities include:
- Act as the first point of contact for all incoming calls
- Administer Sales and Orders, maintain records and monitor business KPI’s
- Manage invoicing and credit controls for the business liaising with finance as required
- Manage input to company CRM (Hub-Spot) monitoring the delivery and chasing workflow
- Act as Personal Assistant (PA) to the Laboratory Business manger
- Manage receipt and dispatch of goods to customers
- Assist with the administration of on-site workshops and courses
- Manage customer hospitality on site, arranging lunches and refreshments
- Provide IT skills liaising internal and external to resolve IT issues
- Liaise with external contractors to support building maintenance
- Supervise part time administrative support staff as appropriate
Qualifications
NQF level 5 (or similar) with 4 years’ experience in office administration and good knowledge of MS Office and CRM systems
Experience with SAGE200 or similar accounting package
Experience in management of people and projects with good communication skill
The ability to work without restriction in the UK and a current passport are required
Being responsible for their actions and taking proactive ownership of tasks and projects
Actively working in, and communicating with, a small team
Additional Information
Join the Eurofins E&E team and benefit from
- A competitive salary
- A contributory DC pension
- An impressive array of employee benefits
- The opportunity for professional development & recognition
- A pleasant working location, based in Castleford, with occasional travel within the UK
Start date: Immediate
Hours: 37 hours per week
Interview process: Telephone discussion followed by face to face interview.
