What are the responsibilities and job description for the IT Help Desk Technician position at Evaluators.com?
Job description
We are looking for a self-motivated, experienced IT Help Desk Administrator to join our team. This position will handle the day-to-day IT work and maintain existing technology systems, equipment, devices and provide support to users onsite and remotely. Responsible for the upkeep, configuration and reliable operation of all servers, networks, equipment, and security of data.
Our company stands behind core values that include excellence, service, integrity, respect, unity, and perseverance. The right fit is essential for this position. This person should be a self-starter, organized, and able to prioritize and efficiently manage multiple assignments.
Responsibilities :
- Create new users, resolve issues with systems and programs
- Provide in-house and remote user support with various programs and equipment
- Troubleshoot issues with desktops, laptops, mobile devices, printers and copiers onsite and remotely
- Ensure all operating systems are running smoothly and all updates are made in a timely manner
- Maintain computers and install / update necessary programs and software
- Manage and distribute Cell Phones and assist with office phones and VOIP
- Configuration and upkeep of servers, computers, and security systems
- Training or directing users on the correct use of software and hardware within the system
- Assist with other duties as assigned
The Ideal Candidate will possess the following knowledge, skills, and experience :
Job Type : Full-time
Pay : $25.00 - $35.00 per hour
Benefits :Schedule :
Work Location : In person
Salary : $25 - $35
