What are the responsibilities and job description for the Customer Service / Scheduling Assistant position at Ever Green Home & Hearth?
Duties:
- Answer and direct phone calls, take messages, and provide information as needed
- Assist customers in a professional and friendly manner
- Update and maintain customer records, and process payments
- Prepare service orders, and have effective correspondence with customers
- Schedule service appointments
- Receive and account for Inventory from vendors
- Perform general clerical duties such as filing, photocopying, and scanning
- Provide customer support by responding to inquiries and resolving issues in a timely
manner
Skills:
- Previous office experience is a plus
- Excellent phone etiquette with the ability to handle calls professionally and efficiently
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Attention to detail with the ability to maintain accuracy on service orders
- Ability to provide exceptional customer service and support
- Strong written and verbal communication skills
- Ability to work independently as well as part of a team
This is a full-time position with opportunities for growth in both responsibility and pay within the company as well!
If you are a motivated individual with excellent organizational skills and a passion for
providing exceptional administrative support, we would love to hear from you. Apply
now to join our team!
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Brewer, ME 04412 (Required)
Work Location: In person
Salary : $16
