What are the responsibilities and job description for the Scheduling Assistant / Inventory Control position at Ever Green Home & Hearth?
Duties:
- Assist customers in a professional and friendly manner
- Inventory control
- Answer and direct phone calls, take messages, and provide information as needed
- Update and maintain customer records, and process payments
- Prepare service orders, and have effective correspondence with customers
- Schedule service appointments
- Perform general clerical duties such as filing, photocopying, and scanning
- Daily Janitorial duties
- Provide customer support by responding to inquiries and resolving issues in a timely
manner
Skills:
- Previous office experience is a plus
- Excellent phone etiquette with the ability to handle calls professionally and efficiently
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Attention to detail with the ability to maintain accuracy on service orders
- Ability to provide exceptional customer service and support
- Strong written and verbal communication skills
- Ability to work independently as well as part of a team
This is a full-time position with opportunities for growth in both responsibility and pay within the company as well!
If you are a motivated individual with excellent organizational skills and a passion for
providing exceptional administrative support, we would love to hear from you. Apply
now to join our team!
Summary
In the role of Customer Service / Scheduling Assistant, you will be essential in delivering outstanding customer support and ensuring efficient scheduling operations. Reporting to the Customer Service Manager, you will utilize your core skills in communication, phone etiquette, and data entry to assist clients effectively. Your organizational abilities and experience in office settings will enhance our team's productivity. Additionally, your proficiency in Microsoft Office and relevant computer skills will enable you to manage tasks efficiently, contributing to a seamless customer experience and fostering strong client relationships. Join us to make a meaningful impact in our organization.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 – 46 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to Commute:
- Brewer, ME 04412 (Required)
Work Location: In person
Salary : $18 - $20
