What are the responsibilities and job description for the Datacenter Technician position at Everest Consultants, Inc.?
Datacenter Fiber Specialist (With OTDR)
Key Responsibilities:
Required Qualifications:
About our Client:
Key Responsibilities:
- Fiber Management & Maintenance
- Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure.
- Perform regular fiber inspections, cleaning, and testing to ensure operational integrity.
- Educate and coach Microsoft full-time employees on fiber maintenance and best practices.
- Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management.
- Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity.
- Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions.
- Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations.
- Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations.
- Fiber Deployment & Testing
- Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure.
- Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations.
- Ensure all fiber test equipment is calibrated and certified within the past 12 months.
- Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams.
- Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded).
- Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers.
- Data Center Hygiene & Compliance
- Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization.
- Perform remediation tasks such as cable management, labeling updates, and quality assurance measures.
- Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage.
- Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations.
- Change Management & Troubleshooting
- Support fiber-related change management activities, including testing and validation of network modifications.
- Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities.
- Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams.
- Implement disaster recovery procedures for fiber-related incidents in enterprise environments.
Required Qualifications:
- High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments.
- Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter.
- Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance.
- Experience in fiber optic splicing, testing, and documentation in field service environments.
- Understanding of data center infrastructure, including servers, networking, and rack enclosures.
- Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers.
- Ability to read and interpret fiber optic maps, schematics, and test results.
- Willingness to travel and respond to fiber-related issues as needed.
About our Client:
- Work with cutting-edge fiber optic technology in a world-class data center environment.
- Be part of a team dedicated to building and maintaining high-performance fiber networks.
- Gain hands-on experience with fiber network deployments, troubleshooting, and testing.
- Collaborate with global engineering teams and industry experts.
- Enjoy a fast-paced and rewarding career with opportunities for skill development.
