What are the responsibilities and job description for the Fulfillment Specialist Stores Part Time Lead-2nd and PCH-Long Beach, CA position at EVEREVE?
Description
EVEREVE inspires women to move forward in their fashion and in their lives by offering modern, curated pieces-along with expert styling-to ensure women feel confidently put together. Our 100 stores, booming e-commerce business and a fast-growing subscription box service, Trendsend, reach over one million customers every year.
Living our core values and treating everyone with HEART (humility, empathy, authenticity, relationships, tenacity) creates a shared purpose and collaborative community-and it's also a key part of our success. Join our team to help shape the future of an ever-growing, ever-evolving brand!
Position Overview
Part-Time Lead Fulfillment Specialists take the lead in preparing and shipping product for our customers. AKA Detail Gurus - they check for incoming orders, pick product form store inventory and process customer orders for shipment, in store pick up, or curbside pick-up.
Responsibilities
Requirements
EVEREVE inspires women to move forward in their fashion and in their lives by offering modern, curated pieces-along with expert styling-to ensure women feel confidently put together. Our 100 stores, booming e-commerce business and a fast-growing subscription box service, Trendsend, reach over one million customers every year.
Living our core values and treating everyone with HEART (humility, empathy, authenticity, relationships, tenacity) creates a shared purpose and collaborative community-and it's also a key part of our success. Join our team to help shape the future of an ever-growing, ever-evolving brand!
Position Overview
Part-Time Lead Fulfillment Specialists take the lead in preparing and shipping product for our customers. AKA Detail Gurus - they check for incoming orders, pick product form store inventory and process customer orders for shipment, in store pick up, or curbside pick-up.
Responsibilities
- Act and lead through our core values of humility, empathy, authenticity, relationships, and tenacity (HEART).
- Work a minimum of 15 hours per week taking the lead in the fulfillment of all customer orders.
- Develop a proficiency for all company systems for point of sale and order creation.
- Provide an efficient process to turnaround customer orders timely. Fulfillment hours are funded based on the units the stores fulfills. A productivity standard of 5 minutes per unit must be maintained.
- Pull and package in-store pick up orders. Pull in store pick up orders for customers as needed so the styling floor team can maintain focus on customer styling.
- Assist the store's Inventory Specialist following up on tasks related to shipment processing, replenishment, or store recovery.
- When order fulfillment is high, this will be the majority of their role, when it is low, they will be asked to help complete shipment, replenishment or recovery tasks to support the Styling Team.
Requirements
- Collaborative and able to use creative problem-solving skills to arrive at a solution to challenges
- Detail oriented while still maintaining excellent time management and multitasking skills
- Ability to work independently in stores/self-motivated
- Strong organization and computer skills
- Must be able to climb a ladder as needed
- Must be able to lift 20-30 pounds
- Flexible Scheduling: 15 to 30 hours per week
- Fashion Discount: Enjoy a 30% discount on all EVEREVE product when you shop in our stores
- 401k 5% Match: Contribute to your financial future and receive a 5% company match with immediate vesting upon enrollment
- Culture of Purpose: Experience a culture of purpose rooted in our HEART Values - Humility, Empathy, Authenticity, Relationship and Tenacity
