Project Support Coordinator

ABOUT THIS ROLE

The Project Coordinator will support operational program functions including consultant management, consultant engagement, project reporting, and financial reporting, as well as assist the project/program managers in delivery playbook responsibilities.

WHAT YOU'LL DO

• Conduct HR functions within a project, consultant engagement, morale initiatives, performance management, payroll audits, maintaining a master roster, etc.
• Actively support up to 300 consultants throughout the project duration.
• Create and maintain client-facing and internal reporting within CRM, Airtable, and SharePoint
• Participate in Evergreen internal collaboration initiatives
• Oversee and execute the consultant onboarding process including leading consultant orientations and being onsite to greet consultants on their first day
• Manage both internal and external project-wide communication and announcements
• Document and distribute meeting minutes and notes
• Support the project or program manager in project financial and timesheet auditing
• Respond to consultant questions and address escalations
• Partner with the project team to identify consultant risks, issues, and help assist in remediation strategies
• Communication with clients and consultants daily via team meetings, email, phone calls, and virtual chat rooms
• Process and conduct terminations
• Perform other job duties as assigned

MINIMUM QUALIFICATIONS

• 1 year of professional experience in an administrative, HR, recruiting, or project coordination role
• Experience creating and editing professional documents
• Experience in updating status and financial reporting
• Demonstrated heightened attention to detail
• Strong oral and written communication skills
• Proven ability to handle challenging discussions with resilience and maintain composure under pressure
• Strong interpersonal skills with a can-do personality
• Ability to conduct themselves professionally while also building relationships with clients and consultants
• Working experience with Microsoft Office Suite
• Ability to multi-task and work in a fast-paced environment
• Bring an analytical and solution-oriented mindset to work every day
• Able to work a hybrid schedule (2-days a week on-site; you may choose your days each week)