Ebb&Flow Outdoor Food Runner

Shape the Next Generation of Vacations!
Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando’s ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando’s first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we’ve crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities:  

• Create a welcoming and attentive atmosphere, engaging with guests, and addressing their needs.
• Anticipate when guests require additional service. Greet and interact with guests in a friendly, attentive, and professional manner.
• Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
• Communicate with other staff members to accommodate guest preference.
• Retrieve food orders from the kitchen and ensure they are accurately prepared and plated, as well as correct temperature and inform kitchen if any adjustments are needed.
• Transport food items to and from the kitchen between various outlets which may include, but is not limited to Ebb & Flow Bar, Evermore Bay, Cabanas, and Mobile Carts/Tricycles.
• Present food with proper etiquette and explain any special features or details about the dishes when required.

• Menus can be extensive and may change frequently. Runners must be well-versed in the menu offerings, including ingredients, preparation methods and any specials.
• Ensure compliance with state, federal, and local regulations for all F&B outlets.
• Coordinate with the kitchen and service staff to ensure all items for a particular table are ready simultaneously to maintain the timing and flow of meal.
• Collaborate with other staff to maintain a well-organized and efficient operation, ensuring special requests for each order.
• Assist in training new staff, if required.
• Always maintain a clean and organized work area, including stocking and replenishing supplies.
• Collaborate closely with servers by assisting with their guests needs.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Set up, stock, and maintain work areas.
• Visually inspect tools, equipment, or machines (e.g., Stand, sit, or walk for an extended period of time or for an entire work shift.
• Report any inconsistencies of the operation to leadership.
• Inspect final products for presentation standards prior to delivery.
• Replenish ice and maintain time and temperature sanitation standards.
• Assist with restocking of inventory.
• Perform general cleaning to maintain cleanliness of work area.
• Complete side work as assigned.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Speak with others using clear and professional language.
• Ensure adherence to quality expectations and standards.
• Follow all company and safety and security policies and procedures, and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Engage in a positive guest focused environment.

• Perform other duties as assigned.

Education, Skills and Experience 

• 1-2 years of hospitality and restaurant experience, customer service focus
• Food, alcohol, and safety certifications under FL requirements. 
• Written and verbal communication skills.
• Proven organizational and time management skills.
• Excellent communication and interpersonal skills; ability to interact with a wide range of people.
• Organizational and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Capable of performing the role in a busy work environment.
• Proficient in reading safety procedures and operating guidelines.
• Attention to detail and commitment to maintaining the highest standards of cleanliness and hygiene.
• Familiarity with POS (Point of Sale) systems.
• Inspired always to lead Evermore brand and team member values.
• Capable of performing the role in a busy work environment.
• Proficient in reading safety procedures and operating guidelines.

Physical Requirements 

• Able to safely lift, pull and push up to 25 pounds.
• Able to stand, walk, stoop, kneel, bend, and reach.
• Subject to environmental conditions, work activities can occur inside and outside.
  
  

Our Work Culture & Environment:  We promote a work environment where Team Members thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. We create a work culture that is inclusive, team-focused, committed to Evermore’s core values—Easy on Purpose, Unexpected Delight, and Service Savvy—and fosters a culture built on TOGETHERNESS.

At Evermore, your role isn’t just a job—it’s a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We’re building a whole new class of hospitality in Orlando, so we’re looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you’ll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.

Are you ready to join the team that’s redefining how to vacation? Join us today!  We can’t wait to meet you!

EOE/M/F/D/V