Senior Project Manager, Business Development

Company Description

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.   

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.    

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.   

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.   

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.    

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.   

Job Description

The Senior Project Manager (SPM), Business Development (BD) plays a pivotal role in leading the internal day to-day operations and delivery for all RFI/RFPs, from low (example: capabilities) to medium (example: DAOR) to high complexity (example: AOR), from inception to completion. The SPM has expert-level project management skills that allow them to lead any type of RFI/RFP, with limited supervision, and is considered the primary internal nucleus for the pitch team and proposal responses.

Delivery Ownership

• Full lifecycle delivery and management of complex, technical, strategic, and creative RFIs/RFPs
• Develop and actively manage proposal timelines, estimates, risk registers, communication plans, burn reports, and change logs with minimal oversight
• Lead the pricing estimation process and provide proposal budget and staff plan parameters with minimal supervision
• Lead the proposal timeline creation process in close partnership with internal stakeholders with minimal supervision
• Lead pitch kickoffs, status meetings, and facilitate Growth Pod meetings
• Create and/or review and distribute meeting recaps
• In partnership with AD, develop financial reports for proactive financial management
• In partnership with AD, Finance, and Client Experience (CE) team, facilitate burn analysis, and action
• In partnership with AD and Finance, facilitate investment change orders with Finance lead
• Actively work with BD stakeholders to identify, evaluate, log, communicate, and mitigate proposal-level risks
• Identify and secure pitch staff needs
• Manage consultant paperwork and process
• Resolve conflicts, including schedule, resources, budget, quality, and communication with minimal oversight
• Ensure all proposal artifacts (pricing document, pitch deck, etc.) are properly stored within enterprise systems (Workfront, MS Teams, etc.)
• Accountable for application of EVERSANA INTOUCH delivery processes (i.e. the Road to Winning) and PMO standards
• First point of escalation for BD pitch team to define root cause, resolve conflicts, team dynamic, scope, timing, resources, budget, quality, communication, and drive to resolutions
• Keeps direct manager informed, asks for help when needed, knows when to escalate issues/concerns to leadership; brings solutions
• Participates in candidate interviews, as needed
• Effectively senses team morale and understands how to address

Qualifications

Years of Experience:

• 4 - 8 years

Project Management

• Pharma or Advertising experience preferred (AOR or DAOR)
• Business Development experience preferred
• Experience leading the delivery of complex technology, strategy, and creative-based pitches
• Experience leading various types of RFPs, including capes, project based, DAOR, Media
• Ability to tailor and flex process to provide solutions to proactively facilitate a pitch response
• Comfortable with senior level stakeholder communication
• Intermediate understanding of Project Management Systems and processes
• Excels at performing in a fast-paced, deadline-driven environment
• Ability to prioritize RFI/RFPs with competing priorities
• Positive mindset
• Strong critical thinking and problem-solving skills, with the ability to anticipate, assess, and mitigate risk
• Flexibility and ability to pivot and champion change during the pitch response process
• Ability to autonomously drive a creative, strategic, or technical heavy proposal plan
• Experience leading a wide range of different functional groups and teams
• Intermediate understanding of Project Management Information Systems such as Workfront and Smartsheet
• Intermediate understanding of Microsoft Office Suite, specifically Excel
• Highly organized
• Intermediate understanding and applications of PMO standards and processes

Financial Management

• Advanced experience creating proposal timelines and pricing estimates to match a RFI/RFP
• Advanced estimation and scoping skills
• Excellent estimate and change management tracking and adherence
• Expert burn analysis and remediation
• Provide support on monthly or quarterly budget reports
• Responsible for affiliate level financial management and analysis

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $76,000 to $103,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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