What are the responsibilities and job description for the Manager, Accounts Receivable Operations position at Everstaff?
We are looking for an Operations Manager, Accounts Receivable for our client in Cleveland! You will be responsible for managing a team and ensuring client objectives are met.
Salary: $55,000-$60,000
Direct Hire
Hybrid after 60 days – 3 days in office and 2 days at home
Benefits:
- Medical, Dental, and Vision
- 4 weeks' vacation
- Wellness program
- Collaborative
- Additional supplemental benefits
Key Responsibilities:
- Conduct process analyses to identify opportunities for improvement and efficiency.
- Ensure alignment with corporate and client goals, delivering results that meet or exceed expectations.
- Develop, adapt, and implement processes to support client needs and team objectives.
- Oversee and guide management staff, providing education and mentorship as necessary.
- Monitor dashboards to maintain current workflows and make staffing adjustments to address out-of-target areas.
- Track and evaluate staff productivity, addressing any performance concerns in collaboration with supervisors.
- Participate in client meetings to discuss processes and resolve billing issues.
- Analyze process flows to identify and address inefficiencies.
- Supervise the daily activities of direct reports, ensuring tasks are completed effectively.
- Assess account work volumes across divisions to determine and allocate necessary resources.
- Forecast and determine staffing needs based on historical and projected client volumes.
- Prioritize work tasks and provide clear direction to management staff.
- Evaluate staff performance against Key Performance Indicators (KPIs) and implement corrective measures such as coaching plans, warnings, or disciplinary actions as needed.
- Perform additional duties as assigned.
Education and Experience Requirements:
- A bachelor’s degree or equivalent professional experience.
- 5–10 years of experience in managing staff within a business environment.
- Proficiency in utilizing various software and systems to support operational goals.
- Demonstrated ability to collaborate effectively with diverse groups of people.
- Proven success in attracting, developing, coaching, and retaining high-performing team members.
- Strong organizational skills with the ability to establish priorities and communicate initiatives clearly to staff.
- Integrity, a positive attitude, and a results-driven mindset.
- Proficiency in Microsoft Excel, Word, and related software applications.
- Ability to maintain strict confidentiality in all professional matters.
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
Salary : $55,000 - $60,000
