What are the responsibilities and job description for the Senior Manager, Accounts Receivable Operations position at EverStaff?
Job Description
Everstaff is seeking a Senior Accounts Receivable Manager position in the Middleburg Hts area!
Key Responsibilities :
- Ensure the timely completion of month-end close for all clients on the specified close date.
- Monitor team performance against operational and departmental KPIs to ensure alignment with corporate and client objectives.
- Present monthly KPI results to executive management, highlighting outliers and providing action plans. Track progress on these action plans.
- Develop, adapt, and implement processes that meet the needs of both clients and billing teams. Identify opportunities for improvement, with a focus on increasing offshore staff utilization and automating tasks.
- Forecast staffing needs based on volume projections and financial metrics, and determine the optimal allocation of onshore vs. offshore work. Present staffing plans during quarterly meetings.
- Oversee the monitoring of FTEs on accounts, ensuring the expense ratio aligns with company targets in relation to revenue.
- Manage and guide the management team, providing education and direction as needed. Prioritize work tasks and ensure alignment with team goals.
- Analyze process flows and account receivable status to identify and resolve issues.
- Track the daily activity and performance of direct reports.
- Collaborate with the management team to monitor performance trends, creating improvement plans for staff who do not meet performance standards.
- Attend client meetings to address process or billing-related questions and resolve any concerns.
- Investigate outstanding aged accounts receivable to determine necessary steps for payment collection and take appropriate actions.
- Monitor electronic claims and payment transactions to ensure accuracy and efficiency.
- Perform other duties as assigned.
Education / Experience :
Salary : $85,000-$90,000
Excellent Benefits!
Qualified candidates, please submit your resume for immediate consideration!
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law. EverStaff is an equal opportunity employer (M / F / D / V / SO / GI).
Salary : $85,000 - $90,000
