What are the responsibilities and job description for the Service Coordination Representative position at Evrostos Healthcare Solutions LLC?
Job Overview
We are seeking a dedicated and organized Support Coordinator to join our team. The ideal candidate will play a crucial role in facilitating communication and support services for clients, ensuring that their needs are met efficiently and effectively. This position requires a proactive individual who can manage multiple tasks while maintaining a high level of professionalism and empathy.
Duties
- Serve as the primary point of contact for clients, addressing inquiries and providing necessary information.
- Coordinate and schedule appointments, meetings, and services for clients.
- Maintain accurate records of client interactions, services provided, and follow-up actions required.
- Collaborate with team members to develop individualized support plans tailored to client needs.
- Monitor client progress and provide updates to relevant stakeholders as needed.
- Assist in the development of resources and materials to enhance client support services.
- Conduct outreach to clients to ensure satisfaction with services and gather feedback for improvement.
Requirements
- Strong communication skills, both verbal and written, with the ability to convey information clearly and empathetically.
- Excellent organizational skills with attention to detail and the ability to manage multiple priorities effectively.
- Proficient in using computer software applications, including Microsoft Office Suite or similar tools.
- Experience in customer service or a related field is preferred but not mandatory.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A background in social services or healthcare is a plus but not required.
If you are passionate about making a difference in people's lives and possess the skills outlined above, we encourage you to apply for this rewarding opportunity as a Support Coordinator.
Job Type: Full-time
Pay: $21.95 - $26.44 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Lewes, DE 19958
Salary : $22 - $26