IT Project Manager Consultant (FT) - Professional Services

IMPACT :

This I.T. Project Manager provides oversight for the delivery of professional and managed services projects with responsibility for the quality, timeliness, resource mix, and project management rigor, including the following :

• Leads internal and client project status meeting and manages all aspects of project management for IT projects
• Demonstrates skills in multiple project management methodologies including Agile and Waterfall
• Works effectively with virtual and remote teams, promoting teamwork & collaboration, and project managing various size initiatives
• Ensures effective leadership of day-to-day service activities and risks and understand how and when to escalate.
• Follows company project management methodology, while at the same time subjectively assessing the best project management tools to use on a project-by-project basis
• Ensures on-time, on-budget project delivery for the customer business
• Continually improves reliability of delivery by understanding and improving all aspects of delivery support (tools, technology, reporting, etc)
• Initiates interaction with the customers and resolves service issues while fostering key relationships
• Maintains daily / weekly interaction with customer stakeholders to manage service delivery processes and gain a strong understanding of the customer critical systems inter-dependency.
• Manages escalations as necessary
• Produces ad hoc and recurring reports relating to time and utilization & performance of delivery, IT Support and monitoring teams.
• Actively contributes towards self-development by creating and following development plans based on development discussions with immediate manager
• Complies with all people-related processes as mandated by company
OFFERED :
• Remote work
• Highly competitive salary & benefits
• Strong opportunities for growth

IDEAL PROFILE :

This position requires a strong foundation in project management. Candidate must have excellent communication skills, including the ability to be assertive when necessary but maintaining a strong customer focus at the same time. Candidate must have a process mindset, always striving to improve or create repeatable effective delivery processes.