Director of People and Operations

Exceptional Admins (EA) is seeking a professional for an opportunity with an executive/firm in the DTC area (80110).

EA is a boutique firm exclusively focused on placing administrative professionals. The philosophy behind the EA process is to deliver exceptional professionals to each client with the outcome producing high-level support to the role and organization. While skill set is a large focus during the process, personality and business acumen of each candidate are viewed as just important.

About the Team and Organization

Founded in 2017, this software company is an industry leader when it comes to streamlining roofing projects. Already used by hundreds of industry experts across the nation, the company has ambitious goals to significantly multiply their customer base over the next 3-years. The company has a comprehensive and ambitious outline to scale and develop up each business unit and they need a Director of People and Operations to achieve these goals. The company currently has 20 team members, with the plan to grow by 10 over the next 2-years. The small but mighty team works in their Greenwood village office. There is a ton of natural light and easy parking.

Hiring Goal

The company seeks to welcome a committed professional who has experience handling operational responsibilities. You should be naturally proactive, embody a collaborative spirit, and most of all, be someone who likes to make a difference. The individual will be managing a variety of impactful duties from optimizing workflows, implementing strategies and overseeing human resources initiatives. You’ll work very closely with the CEO helping carry out the vision of the company.

ROLE OVERVIEW

People and Operations: 60%

• Strategic HR planning, vision and direction for human capital strategies aligning with the company’s mission, operational goals, and growth
• Employee policy creation and maintenance
• Manage all HR activities including:
• Talent acquisition and management
• Learning and development
• Compensation and benefits
• Employee relations and engagement
• Operations
• Compliance
• Overseeing international, remote employees
• Responsible for directing all people functions of the organization
• Identify, design, and deploy documentation, implementation, and iteration of processes to optimize workflow
• Champion a culture of curiosity and optimization (experience doing this previously would be great)
• Design and manage change management efforts
• Has experience maintaining effective relationships with business units inside a small organization
• Work with Accounting on maintaining the annual budget
• Well versed with technology applications and the management of them (ex: Adobe, Slack, GSuite, Apple OS, and the like)

Executive Operations: 40%

Business Development: 20%

• Work in tandem with the CEO to launch and maintain vision and scale initiatives
• Be secondary on any business development efforts, tactically carrying out the CEOs vision
• Handle full-cycle activities affiliated with onsite meetings, vendor and stakeholder management

Investor and Board Relations: 10%

• Partner with CEO on investor relations activities
• Work with marketing team on quarterly updates
• Coordination of materials for Board Meetings (oversight)
• Work with CEO on equity activity for investors
• Experience with Carta platform (optional)
• This is a growth opportunity for absorbing more in the future

Legal: 10%

• Partner with CEO to ensure strategy and structure of legal activities are smooth and fulfilled
• This is a growth opportunity for absorbing more in the future

Desired Background and Attributes

Candidates will be considered in totality of their skills and experience versus strict interpretation of “must haves.”

• Your toolbox holds skills meeting 75% of the needs outlined in the role
• Experience working in a high-functioning role working alongside swift moving, visionary executives/professionals
• Technology background, a plus
• Experience in a startup environment, a plus
• Experience managing a team, a plus
• Proficient with Google Suite
• Nimble, adaptable, charismatic, and entrepreneurial mindset, a big plus
• You are technically savvy, resourceful, and industrious (i.e., find ways to consolidate responsibilities with intuitive technology resources)
• Has worked in a role that called for a high degree of confidentiality, required

Company Offerings

• Salary: $95k - $140k, exempt and an annual target bonus of 10% tied to company and individual metrics. (Options on the table for distribution.)
• Hours: Hybrid in office. Current schedule (up for discussion) 8:00 am - 5:00 pm.
• Equity: Equity offering based on experience.
• PTO: Unlimited PTO
• Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day
• Healthcare: Currently offering a $500 monthly stipend. You’ll be actively involved in a companywide rollout of a comprehensive employee benefits package in Q1 2025.
• HSA: The company plans to offer an HSA option with the employee benefits package starting in Q1 2025.
• Office Perks: Monthly, office-wide birthday celebrations; annual winter holiday party, and an annual team-building outing, free access to the fitness center with showers in the building.
• Culture: Snacks, drinks and uplifting atmosphere all around! You’ll be around aspiring, thoughtful, and energized team members.

Interview Cadence (understanding things may pop up)

• Phone screen between candidate and Exceptional Admins (30-mins)
• Candidate creates personal portfolio (2.5-hrs)
• Once candidate’s fit is confirmed, conduct video interview with Exceptional Admins (30-mins)
• Video interview with company, one or two staff members present (30-mins)
• Onsite interview with candidate and company (2-hrs)
• Video interview with board member (30-mins)
• Hiring decision

Is this the right fit for you?

The ideal employee would meet 8 out of the 9 attributes to be successful (and fulfilled) in this role:

• You are comfortable working on a small team
• You have worked with a visionary leader before who does a lot of verbal processing
• You are comfortable with a quiet environment, yet can bring an upbeat spirit to the culture
• Exceptional self-directed work ethic
• Exceptional problem-solving skills where you see challenges as opportunities
• One of your highly regarded traits is being organized
• You have experience working across different business units
• You have handled human resources activities before
• You would self-describe as “adaptable, patient, optimistic and organized”

OneClick Code provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employment is contingent upon you successfully completing the vetting process and passing verification of references and employment, and background investigations.