Demo

Administrative Assistant

Exceptional Parents Unlimited, Inc.
Fresno, CA Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/26/2025

Job Type

Full-time

Description

Job Summary : The Administrative Assistant provides comprehensive support to the office by performing a variety of administrative tasks. This role is crucial for ensuring smooth operations and contributing to the efficiency of the organization.

Essential Functions :

  • Supports and promotes the mission of the Agency.
  • Answer and direct phone calls and emails.
  • Greet and assist visitors, ensuring a welcoming environment.
  • Maintain office supplies inventory and order as needed.
  • Organize and maintain filing systems, both electronic and physical.
  • Coordinate and schedule meetings, conferences, and travel arrangements.
  • Prepare, edit, and distribute correspondence, reports, and presentations.
  • Ensure accurate and timely documentation and record-keeping.
  • Assist in the preparation of meeting agendas and take notes.
  • Serve as a point of contact for clients, customers, and vendors.
  • Handle inquiries and complaints in a professional manner.
  • Provide information and assistance as needed to ensure customer satisfaction.
  • Enter and update data in databases and spreadsheets.
  • Compile and analyze information for reports.
  • Ensure data accuracy and confidentiality.
  • Support various projects and initiatives by providing administrative assistance.
  • Assist in research and data collection for projects.
  • Coordinate with other departments as needed to ensure project success.
  • Maintains a positive, life-giving environment for the members.
  • Attends training and regular meetings.
  • Attends weekly team meetings.
  • Maintain, manage, and process child / family records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations.
  • EPU facility hours are Monday - Friday; 8 : 00 AM - 5 : 00 PM; with some exceptions based on business needs. Positions hours may vary on occasion depending upon the needs of the business.
  • Other duties and responsibilities as required by the Sr. Manager, Program Director, or President / CEO.

Requirements

Knowledge, Skill, and Experience :

Education : High school diploma or equivalent with a minimum of 12 units in Social Services or other related fields or demonstrate knowledge through comparable work experience.

Skills : Must have strong communication skills written and verbal, planning / organizing, information gathering, identifying solutions, summarization, listening comprehension, goal setting, multi-tasking, teamwork, and collaboration, initiative and able to make independent decisions within guidelines, competence and discretion to prioritize tasks and make independent decisions to support office operations, code of ethics.

Experience :

  • 2 years' experience in an administrative support role or general office environment (Experienced in healthcare or social services specifically preferred but not required).
  • 1 years' experience and understanding in-office procedures, administrative tasks, basic financial processes, record-keeping, and standard office software (e.g., Microsoft Office Suite).
  • Accurate data entry at the rate of 45 WPM or 11250 KPH.
  • Experienced in maintaining a welcoming and professional office environment that supports positive interactions with clients and stakeholders.
  • Physical Demands :

    Typical Working Condition : Position works from the EPU facility. The position requires the ability to sit and work on a computer for extensive periods of time. Position requires fingering (fine dexterity) and repetitive hand and wrist motions.

    Equipment Used : Computers, printers, telephones, and fax machines. Requires the ability to operate a vehicle for local travel.

    Essential Physical Tasks : Must be able to sit for long periods of time, working with a keyboard or computer screen.

    This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification; however, it is intended to reflect the principal job elements accurately. Related duties, knowledge, or abilities to those explicitly stated may also be required for the successful performance of the position.

    Salary Description

    22.00 - $24.00 per hour DOE

    Salary : $22 - $24

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