What are the responsibilities and job description for the Front Desk Receptionist - Luxury Concierge Medical Practice position at Executive Medicine of Texas?
Do you have a great smile, great attitude, and want to work in a luxury medical practice? We are seeking a professional Front Desk Receptionist to join our team. The ideal candidate will have exceptional interpersonal skills and a dedication to providing premium customer service to our distinguished clientele.
Position Overview
As the first point of contact for our practice, you will create a welcoming atmosphere while managing daily operations and ensuring a seamless experience for our members.
Key Responsibilities
- Warmly greet and check in patients, maintaining a sophisticated and inviting atmosphere
- Process payments and handle financial transactions with discretion and accuracy
- Manage membership agreements, including renewals and updates for patients
- Schedule appointments and coordinate with clinical staff to optimize daily patient flow
- Maintain an organized, clean, and professional front desk area
- Handle confidential patient information with strict attention to privacy
- Manage incoming calls and correspondence with professionalism and efficiency
Required Qualifications
- 2 years of customer service experience, preferably in a luxury service environment
- Strong attention to detail and excellent organizational skills
- Professional demeanor and polished appearance
- Outstanding verbal and written communication abilities
- Experience with Electronic Health Records (EHR)
- Strong computer literacy and ability to learn new software systems quickly
- Ability to maintain composure and professionalism in fast-paced situations
- Experience handling financial transactions and processing payments
- High school diploma required; Bachelor's degree preferred
Desired Qualities
- Previous experience in a medical office or high-end service industry
- Experience with concierge or membership-based services
- Multilingual abilities a plus
- Experience with CRM systems
Benefits
- Medical, dental, and vision insurance
- Paid time off and holidays
- Positive, upscale work environment
- Bonus pay opportunities
Our practice offers care through a concierge medicine model. We do not process insurance claims, allowing our staff to focus entirely on providing an elevated patient experience.
To apply, please submit your resume and cover letter.
Job Type: Full-time
Pay: $19.50 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Southlake, TX 76092 (Required)
Ability to Relocate:
- Southlake, TX 76092: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22