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Director, Lockers and Logistics

Exela Technologies
Irving, TX Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 6/16/2025

Irving, TX
Position Type

Full time

Requisition ID

30095

Level of Education

4 Year Degree or equivalent

Years of Experience

2 to 5 Years

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.


Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.



Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Description
Job Summary
The Lockers and Logistics Director will be responsible for overseeing the development, implementation, and support of our intelligent locker systems and logistics solutions. The role requires experience leading a small team providing specialized products and excellent customer service experience, an understanding of low volume manufacturing and software support processes would be beneficial.

Key Responsibilities

Business Development Support:
Serve as the primary point of contact for new opportunities with internal and external customers to review configurations and pricing.
Support sales to pursue new partner opportunities to expand our customer base and market reach.

Manufacturing Leadership:
Oversee the manufacturing of intelligent lockers, HawkEye document scanners, and CEE time clock systems, ensuring quality, efficiency, and adherence to production schedules.
Manage supply chain operations to minimize costs and ensure on-time, quality deliveries
Collaborate with engineering and design teams to optimize manufacturing processes and introduce innovative technologies.

Logistics Solutions:
Work closely with the Mexico-based team to develop and implement effective logistics solutions for package tracking, hospitality and visitor management.
Ensure seamless integration between our products and logistics software, including Locker control, ExelaTrack, ExelaShip, Kiosk, H360, etc.

Customer Support:
Provide oversight for the field service team to ensure timely and effective support for our installed base of systems.
Develop and implement customer support policies and procedures to enhance customer satisfaction and loyalty.

Qualifications and Skills
Bachelor's degree in Engineering, Supply Chain Management, Business Administration, or a related field.
Strong leadership skills and ability to motivate and inspire teams.
Excellent problem-solving and decision-making abilities.
Ideally an understanding of customer service principles and manufacturing best practices.

Additional Considerations
Experience with intelligent locker systems, logistics software, or related technologies would be a significant advantage.
EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

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